Features
How vending machines can help reduce plastic, other waste
by Richard Slawsky — Editor, Connect Media
Vending machines are commonly associated with disposable bottles, wrappers and cups, but the same automated infrastructure could help move consumers away from…
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Bouncer Digital founder Juan Carlos Corvera on innovative age verification
by Richard Slawsky — Editor, Connect Media
Juan Carlos Corvera, president and founder of Bouncer Digital, discusses how his technology works, regulatory acceptance and why he believes automated age…
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Prepango scores with FIFA merchandise vending machines
by Richard Slawsky — Editor, Connect Media
Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers…
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Evolvending partners with Amish Pretzel Co. for airport kiosk rollout
by Richard Slawsky — Editor, Connect Media
Evolvending has partnered with The Amish Pretzel Co. to offer freshly warmed pretzel products through automated dining kiosks at U.S. airports.
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Balanced Vending builds on growth with First Choice deal
by Richard Slawsky — Editor, Connect Media
New York-based Balanced Vending expanded its operational footprint by acquiring First Choice Vending earlier this year, adding established routes and micro…
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Nominations open for Top Women in Retail Technology awards
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…
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Morrison Healthcare, Blendid bring robotic smoothie kiosk to patient nutrition
by Richard Slawsky — Editor, Connect Media
Morrison Healthcare and food robotics company Blendid have deployed a robotic smoothie kiosk at Mayo Clinic's Methodist Campus in Rochester, Minnesota…
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Ray Friedrich talks AI, automation, next era of self-service
by Richard Slawsky — Editor, Connect Media
Ray Friedrich reflects on the lessons learned from introducing some of the industry's earliest self-service technologies, discusses how AI is changing customer…
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Nominations open for 2026 Automated Retail & Kiosk Innovation Awards
by Richard Slawsky — Editor, Connect Media
The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products…
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Does cash still matter?
by Richard Slawsky — Editor, Connect Media
For many operators, accepting bills and coins remains a strategic business decision. While cash transactions continue to decline, eliminating them entirely…
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Beyond route drivers: The growing need for vending technicians
by Richard Slawsky — Editor, Connect Media
As vending machines, micro markets, smart coolers and unattended retail systems become increasingly sophisticated, operators need workers who can do far more…
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Tord Olav Dønnum on the future of autonomous foodservice
by Richard Slawsky — Editor, Connect Media
Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…
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How AI is making vending smarter
by Richard Slawsky — Editor, Connect Media
While the vending industry has embraced technology for decades through cashless payments, telemetry and remote machine monitoring, AI is opening the door to a…
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TendedBar, WeVend partner to expand automated beverage service beyond stadiums
by Richard Slawsky — Editor, Connect Media
Automated beverage technology company TendedBar is taking a step beyond its roots in stadiums and arenas through a partnership with unattended payments…
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As vending gets smarter, ADA compliance gets more complicated
by Richard Slawsky — Editor, Connect Media
The evolution of vending technology is changing the conversation around ADA compliance. Touchscreens, mobile payments and more are becoming standard features…
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From restaurant grind to fresh vending finds
by Richard Slawsky — Editor, Connect Media
After years of operating a restaurant, Baltimore resident Jason Hrisanthacopoulos decided to leave behind the long hours and operational pressures of…
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Why mobile payments have become essential for modern vending operations
by Richard Slawsky — Editor, Connect Media
The vending industry has undergone a major transformation over the past decade, evolving from a primarily cash-driven business into a technology-enabled…
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Redistricting ripple effects: How political map changes could impact vending
by Richard Slawsky — Editor, Connect Media
Redistricting efforts underway across the country could create new regulatory and operational challenges for vending and convenience services operators.
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NAMA CEO Christine Cochran talks AI, placement strategies, industry consolidation
by Richard Slawsky — Editor, Connect Media
Connect Media CEO Daniel Ceniceros spoke with NAMA CEO Christine Cochran at the recent NAMA show about competition from QSRs, the role of AI, evolving…
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Ohio bill could help shape vending tax policies
by Richard Slawsky — Editor, Connect Media
A bill currently under consideration in the Ohio state legislature seeks to clarify tax policy regarding food purchased from a vending machine, and whether…
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