Features
Finalists named for 2024 Automation and Self Service Awards
by Sandra Carpenter — Editor, Networld Media Group
The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.
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Emerging technologies revolutionizing the shopping experience
by Daniel Brown — Editor, Networld Media Group
AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to…
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ICX Summit: Inclusivity is all about making the store welcoming to customers, employees
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.
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Smart lockers revolutionize Rider University campus dining
by Sandra Carpenter — Editor, Networld Media Group
The partnership between Apex and Rider University is a prime example of how innovative technology can be used to enhance the student experience and improve…
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4 rules for crafting an exceptional online experience
by Daniel Brown — Editor, Networld Media Group
Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.
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ICX Summit: Tapping customer feedback to drive retail wins
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…
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SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn
by Sandra Carpenter — Editor, Networld Media Group
In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…
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ICX Summit: The power of customer engagement
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…
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How to start a micro market business: 5 steps for entrepreneurs
by Sandra Carpenter — Editor, Networld Media Group
If you're considering starting a micro market business, here's a guide to help you get started.
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ICX Summit: How sustainability plays into the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.
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ICX honors 5 Elevate Award winners at 2024 ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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ICX Summit: How sustainability impacts customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…
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ICX Summit: Future of retail with Steven King
by Daniel Brown — Editor, Networld Media Group
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…
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ICX Summit: CX leaders offer up retail customer experience predictions
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept.
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How to start a vending machine business: 3 Ps to success
by Sandra Carpenter — Editor, Networld Media Group
This guide equips you with the knowledge of the 'three P's' needed to launch and manage a successful vending machine business.
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From edible bugs to underwater treats: Vending machines get quirky
by Sandra Carpenter — Editor, Networld Media Group
Today's vending machines offer a glimpse into the future of retail, providing everything from gourmet cheese to underwater candy and even sparking debates…
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Call for nominations for Automation & Self-Service Awards 2024
by Sandra Carpenter — Editor, Networld Media Group
Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The awards honor innovators who are…
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4 strategies to elevate your snack vending machine business
by Sandra Carpenter — Editor, Networld Media Group
The snack vending machine industry is booming but to succeed you need a strategy. Here are four ways to take your snack vending machine business to the next…
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Homechow's hot food vending kiosks merge convenience, culinary diversity
by Sandra Carpenter — Editor, Networld Media Group
The hot food vending machine market is growing, driven by consumers' desire for convenient and healthy meals. Homechow, a company offering diverse cuisine…
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ICX Summit keynote: Tapping customer engagement drives big shoe brand success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…
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