How can vendors and operators work together successfully?

by Bradley Cooper — Editor, Connect Media

Vendors and operators need to rethink their relationship to be successful with automated retail.

Connect Media spotlights the 2026 Top Women in Retail Technology Awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The 25 female retail innovators come from a variety of sectors, from brands striving to drive a rewarding customer experience to technology providers innovating solutions to help brands attain that goal.

The kiosk shift, part 3: From USB chaos to smarter kiosk architecture

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Modular kiosk design separates customer interfaces, payments and mechanical controls, helping operators diagnose faults, replace components and standardize fleets. Android and ARM platforms can support the shift, reducing complexity and service costs while keeping critical functions local when internet connections fail.

Toshiba VP shares insight on the retail tech deployment strategy

In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.

India’s Tamil Nadu state approves automated liquor bottle returns

Tamil Nadu, a state in southern India, has approved a phased transition to reverse vending machines and other authorized collection points for its liquor…

Micro Markets

Micro markets are unattended areas in a building where customers purchase products from open shelves and containers, then pay for them at a self-service kiosk.