As vending gets smarter, ADA compliance gets more complicated

by Richard Slawsky — Editor, Connect Media

The evolution of vending technology is changing the conversation around ADA compliance. Touchscreens, mobile payments and more are becoming standard features across unattended retail, making accessibility questions significantly more complex.

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Vending

Vending machines service is the primary service for most convenience services operators. Vending usually refers to food and refreshment service machines, including candy/snack machines, cold beverage machines, hot beverage machines, refrigerated food machines and frozen food machines.