10 winners named in the Automated Retail & Kiosk Innovation Awards 2026

by Richard Slawsky — Editor, Connect Media

Meet the winners of the ARKI Awards 2026, recognizing advances in self-service and unattended retail.

The kiosk shift, part 4: The real cost starts after deployment

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Operating a kiosk fleet takes more than low-cost hardware. Remote management, security updates, diagnostics, standardization and long-term support shape total ownership costs. This installment explores how Android and ARM platforms can help operators keep machines reliable, serviceable and economical at national scale.

Toshiba VP shares insight on the retail tech deployment strategy

In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.

Estonia proposes oversight for pharmacy vending machines

Estonia is moving to regulate pharmacy vending machines under legislation designed to expand access to medications while protecting competition among…

Vending

Vending machines service is the primary service for most convenience services operators. Vending usually refers to food and refreshment service machines, including candy/snack machines, cold beverage machines, hot beverage machines, refrigerated food machines and frozen food machines.