Beyond route drivers: The growing need for vending technicians

by Richard Slawsky — Editor, Connect Media

As vending machines, micro markets, smart coolers and unattended retail systems become increasingly sophisticated, operators need workers who can do far more than replace a bill validator or repair a refrigeration unit.

Research shows healthcare kiosks are growing smarter — and more human

by Richard Slawsky — Editor, Connect Media

Four published academic studies suggest kiosk and vending technologies are becoming more intelligent, more accessible and more responsive to community needs.

Police seek suspect in $3K vending machine theft

The Richmond Police Department in Virginia is asking for the public's help identifying a suspect accused of stealing more than $3,000 worth of snacks and…

Micro Markets

Micro markets are unattended areas in a building where customers purchase products from open shelves and containers, then pay for them at a self-service kiosk.