Does cash still matter?

by Richard Slawsky — Editor, Connect Media

For many operators, accepting bills and coins remains a strategic business decision. While cash transactions continue to decline, eliminating them entirely could mean turning away customers, particularly in certain markets and demographic groups.

What 2 studies reveal about self-service success

by Richard Slawsky — Editor, Connect Media

Two academic studies suggest the most effective self-service deployments balance automation with accessibility and user-centered design. Although the research examined very different settings, both papers offer practical guidance for kiosk manufacturers, software developers and organizations deploying self-service technology.

Scandit debuts AI age verification for self-checkout

Smart data capture solutions provider Scandit has introduced Age Verified Self-Checkout, a vision AI-powered solution that automates age verification for…

Micro Markets

Micro markets are unattended areas in a building where customers purchase products from open shelves and containers, then pay for them at a self-service kiosk.