Does cash still matter?

by Richard Slawsky — Editor, Connect Media

For many operators, accepting bills and coins remains a strategic business decision. While cash transactions continue to decline, eliminating them entirely could mean turning away customers, particularly in certain markets and demographic groups.

What 2 studies reveal about self-service success

by Richard Slawsky — Editor, Connect Media

Two academic studies suggest the most effective self-service deployments balance automation with accessibility and user-centered design. Although the research examined very different settings, both papers offer practical guidance for kiosk manufacturers, software developers and organizations deploying self-service technology.

Scandit debuts AI age verification for self-checkout

Smart data capture solutions provider Scandit has introduced Age Verified Self-Checkout, a vision AI-powered solution that automates age verification for…

Vending

Vending machines service is the primary service for most convenience services operators. Vending usually refers to food and refreshment service machines, including candy/snack machines, cold beverage machines, hot beverage machines, refrigerated food machines and frozen food machines.