Tord Olav Dønnum on the future of autonomous foodservice

by Richard Slawsky — Editor, Connect Media

Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help operators improve profitability while preserving the human side of hospitality.

Beyond route drivers: The growing need for vending technicians

by Richard Slawsky — Editor, Connect Media

As vending machines, micro markets, smart coolers and unattended retail systems become increasingly sophisticated, operators need workers who can do far more than replace a bill validator or repair a refrigeration unit.

What the latest academic research says about kiosks and vending machines

by Richard Slawsky — Editor, Connect Media

Three recent studies examine topics ranging from customer acceptance of self-service kiosks to AI-powered healthcare kiosks and the growing role of vending machines in public health.

NYC expands public health vending to Staten Island

New York City has opened its first publicly supported health vending machines on Staten Island, according to a press release, providing free, 24/7 access to…

Vending

Vending machines service is the primary service for most convenience services operators. Vending usually refers to food and refreshment service machines, including candy/snack machines, cold beverage machines, hot beverage machines, refrigerated food machines and frozen food machines.