Features
Madeline Adventures takes unattended rentals to the waterfront
by Richard Slawsky — Editor, Connect Media
Kayak rental company Madeline Adventures plans six additional locations in 2027 after launching a lock-code operation on Wisconsin's Madeline Island.
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Best practices for integrating automated retail while enhancing customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
How automated retail such as kiosks can be integrated within a venue is the focus of a panel talk at the upcoming Automated Retail and Kiosk Innovation Show.
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Primepick brings meal tracking, automated safety controls to hot food vending
by Richard Slawsky — Editor, Connect Media
Primepick’s MealMate system combines robotic meal preparation with individual meal tracking, temperature monitoring and automatic sales lockouts to help…
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Valentina Ellison brings airport restaurant experience to automated vending
by Richard Slawsky — Editor, Connect Media
In this Q&A, Valentina Ellison discusses the challenges behind unattended food service, how she evaluates locations and why traveler interest does not always…
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Building Loudega: What it takes to launch a smart cooler business
by Richard Slawsky — Editor, Connect Media
Dan Ross-Li saw an opportunity for modern unattended retail in Louisville. Turning that idea into a workable vending route required him to learn the business…
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Bucked Up tests automated retail store at Utah student housing complex
by Richard Slawsky — Editor, Connect Media
Bucked Up has launched an automated retail store inside the gym at Alpine Village, a student housing community in Provo, Utah, to test whether its sports…
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When the signal disappears: How vending machines handle cashless payment outages
by Richard Slawsky — Editor, Connect Media
Cashless payments have made vending machines easier to use, but that convenience depends on a chain of technology that usually remains invisible until…
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Does AI really save time in vending operations?
by Richard Slawsky — Editor, Connect Media
For small vending operators, artificial intelligence's biggest benefit may not come from futuristic machines or complicated predictive models. It can be as…
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How vending machines can help reduce plastic, other waste
by Richard Slawsky — Editor, Connect Media
Vending machines are commonly associated with disposable bottles, wrappers and cups, but the same automated infrastructure could help move consumers away from…
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Bouncer Digital founder Juan Carlos Corvera on innovative age verification
by Richard Slawsky — Editor, Connect Media
Juan Carlos Corvera, president and founder of Bouncer Digital, discusses how his technology works, regulatory acceptance and why he believes automated age…
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Prepango scores with FIFA merchandise vending machines
by Richard Slawsky — Editor, Connect Media
Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers…
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Evolvending partners with Amish Pretzel Co. for airport kiosk rollout
by Richard Slawsky — Editor, Connect Media
Evolvending has partnered with The Amish Pretzel Co. to offer freshly warmed pretzel products through automated dining kiosks at U.S. airports.
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Balanced Vending builds on growth with First Choice deal
by Richard Slawsky — Editor, Connect Media
New York-based Balanced Vending expanded its operational footprint by acquiring First Choice Vending earlier this year, adding established routes and micro…
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Nominations open for Top Women in Retail Technology awards
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…
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Morrison Healthcare, Blendid bring robotic smoothie kiosk to patient nutrition
by Richard Slawsky — Editor, Connect Media
Morrison Healthcare and food robotics company Blendid have deployed a robotic smoothie kiosk at Mayo Clinic's Methodist Campus in Rochester, Minnesota…
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Ray Friedrich talks AI, automation, next era of self-service
by Richard Slawsky — Editor, Connect Media
Ray Friedrich reflects on the lessons learned from introducing some of the industry's earliest self-service technologies, discusses how AI is changing customer…
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Nominations open for 2026 Automated Retail & Kiosk Innovation Awards
by Richard Slawsky — Editor, Connect Media
The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products…
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Does cash still matter?
by Richard Slawsky — Editor, Connect Media
For many operators, accepting bills and coins remains a strategic business decision. While cash transactions continue to decline, eliminating them entirely…
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Beyond route drivers: The growing need for vending technicians
by Richard Slawsky — Editor, Connect Media
As vending machines, micro markets, smart coolers and unattended retail systems become increasingly sophisticated, operators need workers who can do far more…
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Tord Olav Dønnum on the future of autonomous foodservice
by Richard Slawsky — Editor, Connect Media
Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…
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