Features
10 top feel-good vending machines of 2024
by Sandra Carpenter — Editor, Networld Media Group
Let’s dive into 10 top feel-good vending machines of 2024.
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Samsung, SoundHound AI among 2024 Automation and Self Service award winners
by Sandra Carpenter — Editor, Networld Media Group
The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…
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Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story
by Sandra Carpenter — Editor, Networld Media Group
Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…
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Nori founder's Self-Service Innovation Summit keynote addresses socially conscious tech
by Sandra Carpenter — Editor, Networld Media Group
Dr. Anora Morton, CEO and founder of The Nori Project, a pioneering "Food Equi-Tech" company, will be a keynote speaker at the upcoming Self-Service Innovation…
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Rural Kentucky university promotes diversity with hair care vending machine
by Sandra Carpenter — Editor, Networld Media Group
Morehead State University in Kentucky recently installed a hair and hygiene product vending machine, improving student wellness, especially for students of…
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Steven King to talk future of AI-powered automation at Self-Service Innovation Summit
by Sandra Carpenter — Editor, Networld Media Group
Steven King is a keynote speaker at the Self-Service Innovation Summit, where he will discuss how AI-powered robots are revolutionizing industries. The summit…
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Self-Service Innovation Summit: Driving profitable self-service retail in high-traffic locations
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A panel talk, “Self-Service Retail: A Profitable Path to Growth in High-Traffic Locations,” will offer expert insight at the Self Service Innovation Summit…
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SLD chief shares digital signage strategies for banks, retail
by Daniel Brown — Editor, Networld Media Group
The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a…
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Building customer loyalty with rewards that matter
by Daniel Brown — Editor, Networld Media Group
The 2024 Interactive Customer Experience Summit included a panel entitled “Building customer loyalty with rewards that matter.” Each panelist shared their…
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CX executive roundtable highlights CX innovations, future trends at ICX Summit
by Daniel Brown — Editor, Networld Media Group
At this year's ICX Summit, hosted in Charlotte, North Carolina by Networld Media Group, a roundtable discussion featuring industry leaders in customer…
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Finalists named for 2024 Automation and Self Service Awards
by Sandra Carpenter — Editor, Networld Media Group
The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.
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Emerging technologies revolutionizing the shopping experience
by Daniel Brown — Editor, Networld Media Group
AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to…
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ICX Summit: Inclusivity is all about making the store welcoming to customers, employees
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.
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Smart lockers revolutionize Rider University campus dining
by Sandra Carpenter — Editor, Networld Media Group
The partnership between Apex and Rider University is a prime example of how innovative technology can be used to enhance the student experience and improve…
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4 rules for crafting an exceptional online experience
by Daniel Brown — Editor, Networld Media Group
Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.
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ICX Summit: Tapping customer feedback to drive retail wins
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…
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SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn
by Sandra Carpenter — Editor, Networld Media Group
In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…
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ICX Summit: The power of customer engagement
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…
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How to start a micro market business: 5 steps for entrepreneurs
by Sandra Carpenter — Editor, Networld Media Group
If you're considering starting a micro market business, here's a guide to help you get started.
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ICX Summit: How sustainability plays into the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.
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