Features
Does cash still matter?
by Richard Slawsky — Editor, Connect Media
For many operators, accepting bills and coins remains a strategic business decision. While cash transactions continue to decline, eliminating them entirely…
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Beyond route drivers: The growing need for vending technicians
by Richard Slawsky — Editor, Connect Media
As vending machines, micro markets, smart coolers and unattended retail systems become increasingly sophisticated, operators need workers who can do far more…
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Tord Olav Dønnum on the future of autonomous foodservice
by Richard Slawsky — Editor, Connect Media
Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…
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How AI is making vending smarter
by Richard Slawsky — Editor, Connect Media
While the vending industry has embraced technology for decades through cashless payments, telemetry and remote machine monitoring, AI is opening the door to a…
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TendedBar, WeVend partner to expand automated beverage service beyond stadiums
by Richard Slawsky — Editor, Connect Media
Automated beverage technology company TendedBar is taking a step beyond its roots in stadiums and arenas through a partnership with unattended payments…
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As vending gets smarter, ADA compliance gets more complicated
by Richard Slawsky — Editor, Connect Media
The evolution of vending technology is changing the conversation around ADA compliance. Touchscreens, mobile payments and more are becoming standard features…
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From restaurant grind to fresh vending finds
by Richard Slawsky — Editor, Connect Media
After years of operating a restaurant, Baltimore resident Jason Hrisanthacopoulos decided to leave behind the long hours and operational pressures of…
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Why mobile payments have become essential for modern vending operations
by Richard Slawsky — Editor, Connect Media
The vending industry has undergone a major transformation over the past decade, evolving from a primarily cash-driven business into a technology-enabled…
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Redistricting ripple effects: How political map changes could impact vending
by Richard Slawsky — Editor, Connect Media
Redistricting efforts underway across the country could create new regulatory and operational challenges for vending and convenience services operators.
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NAMA CEO Christine Cochran talks AI, placement strategies, industry consolidation
by Richard Slawsky — Editor, Connect Media
Connect Media CEO Daniel Ceniceros spoke with NAMA CEO Christine Cochran at the recent NAMA show about competition from QSRs, the role of AI, evolving…
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Ohio bill could help shape vending tax policies
by Richard Slawsky — Editor, Connect Media
A bill currently under consideration in the Ohio state legislature seeks to clarify tax policy regarding food purchased from a vending machine, and whether…
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Autonomous retail concept scales up at Circa Resort
by Richard Slawsky — Editor, Connect Media
VenHub Global Inc. and Circa Resort & Casino in Las Vegas are innovating on what may be the world's most advanced autonomous smart store installation.
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Vending as social infrastructure: Expanding access to essential goods
by Richard Slawsky — Editor, Connect Media
The notion of vending machines delivering public services isn't new. Using those machines to deliver overdose-reversal medications has been expanding across…
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Healthy vending gets a boost: Farmer's Fridge, Weight Watchers team up for National Nutrition Month
by Richard Slawsky — Editor, Connect Media
A partnership between Farmer's Fridge and Weight Watchers underscores the trend of healthy vending and highlights how technology-enabled vending can help make…
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Expressions gift card kiosks bring personalization to retail gifting
by Richard Slawsky — Editor, Connect Media
The Expressions Gift Card Kiosk offers a personalized greeting card with the option to include a digital gift card, all in a fraction of the space retailers…
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What makes the Automated Retail & Kiosk Innovation Show a must-attend event?
by Richard Slawsky — Editor, Connect Media
The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.
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USC student creates app to transform vending placement
by Richard Slawsky — Editor, Connect Media
Deven Chitkara is attempting to modernize one of the most traditional sectors of unattended retail.
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Automated dining takes flight at Southwest Florida International Airport
by Richard Slawsky — Editor, Connect Media
For kiosk and vending machine vendors, the trend toward vending-operated food service represents potential for significant expansion. For foodservice brands…
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Hot meals are back in the [vending] box
by Richard Slawsky — Editor, Connect Media
Hot food vending is no longer a novelty. It is a response to real market pressures and a sign that, once again, vending is pushing beyond its historical…
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How self-service operators win by automating through curation
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those…
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