News & Media From Ben Wheeler
Leaner automated retail, part 2: Give the hardware a second life
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
For operators managing large fleets, one of the most practical sustainability strategies may be extending the useful life of equipment already on the balance…
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Leaner automated retail, part 1: Cutting energy and unnecessary service miles
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
The sustainability conversation in automated retail should start somewhere practical: How can we operate the network with less waste?
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The fresh food frontier, part 3: The cold chain becomes a data problem
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Fresh automated retail creates an unusual challenge. The store may be unattended, but the food cannot be unmanaged.
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The fresh food frontier, part 2: Fresh vs. frozen is an operating decision
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Once an operator decides to offer meals through automated retail, another question appears quickly: Fresh or frozen?
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The fresh food frontier, part 1: Compliance before deployment
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Consumers increasingly expect better food choices in workplaces, hospitals, campuses, residential properties, transportation locations, and other places where…
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The autonomous pivot: What independent retailers should know before going cashierless
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Computer vision, smart access, sensor-based product tracking, cloud software, and digital payments have made autonomous retail more accessible across…
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The battle for the breakroom: Which automated retail model wins?
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Micro-markets, smart coolers, connected vending machines and specialty food systems are giving employers and property managers far more choices when providing…
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Beyond surge pricing: A smarter model for automated retail
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Should prices inside an automated retail environment change based on current conditions? The technical answer is yes. The more important business answer is…
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An operations guide to shrink mitigation in unattended retail
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Unattended retail offers customers speed, convenience, and around-the-clock access. For operators, it can open new revenue channels while reducing the need for…
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