Features
Touchless technology: Benefits beyond safety for convenience services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Convenience services operators have discovered the mobile app solutions that enable touchless interaction give them the added benefit of getting to know…
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How McDonald’s helps low vision customers with self-serve kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit last month got an inside look at this project during a "Lunch And Learn" session, titled, "Making Self-Service…
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DOOH: A major opportunity for unattended retail still waiting to happen
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of experts gave an overview on the emerging digital-out-of-home advertising opportunity during the Self-Serve Innovation Summit.
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Today’s retail/hospitality challenge: Serving ‘digital natives’
A pair of experts from Zebra Technologies offer insight on how retail and hospitality decision makers can address the growing demand for omnichannel shopping.
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Self-service leaders talk solutions to pricing, supply chain crisis
by Kevin Damask — Editor, Digital Signage Today
Self-service businesses, dealing with the highest inflation rate to hit the U.S. in nearly 40 years and the ongoing supply chain crisis, are facing a perfect…
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Executives bullish amid challenges, share predictions at Self-Service Innovation Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Executives at the Self-Service Innovation Summit cited numerous challenges and opportunities ahead but are confident the industry will meet customer needs.
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The 'Phygital' era: Where physical and digital intersect
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Phygital, the combination of digital products and services to deliver physical products or services, took center stage during a panel session at the…
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Gamification strikes hard at IAAPA European Expo 2021
Gamification has certainly excited the developer community, with numerous examples on display in Barcelona.
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What will tomorrow’s self-service technology look like?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of self-service industry veterans share insights on what new technologies are in store during the 2021 Self-Service Innovation Summit.
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Technology, Nestlé Waters' rebranding top Vending Times 10 best read 2021 stories
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Best read technology focused stories in 2021 included artificial intelligence, robotics and amusement and entertainment applications.
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Inspire Brands: Anatomy of a technology transformation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Raghu Sagi of Inspire Brands shared the learnings the organization has uncovered over the last two years and the highlights of its companywide digital…
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Summit honors 2021 Self-Service Innovation Awards winners
Networld Media Group honors the 2021 Innovation of the Year (B2B), Innovation of the Year (B2C), Reader's Choice Innovator of the Year (Company), Reader's…
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Hudson's self-service technology overhaul; a look behind the scenes
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ruth Crowley pulled no punches in describing the complex and oftentimes challenging processes her organization takes to leverage solutions such as cashierless…
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Southwest operator ready for coffee/pantry service rebound
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The economy in the market PGI Services serves has been dominated by white collar service businesses, and that sector remains critical to the Southwestern…
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Guest empowerment: How today’s technology makes it happen
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Raghu Sagi, chief information officer at Inspire Brands, will offer an overview of the technology platforms that drive the guest experience across more than…
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The customer journey: How has it changed and what does the future hold?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ruth Crowley, vice president of merchandise and brand strategy at the Hudson Group, will give the opening keynote at the Self-Service Innovation Summit Dec.
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South Florida vending/OCS veteran prepares for rebound
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Veteran Andy Kartiganer stays busy preparing his business for a return to growth when employers begin rehiring aggressively.
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Talking With: Caroline Jeannau, Worldline GSV, on vending’s changing role in a post-pandemic world
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The pandemic has changed consumer habits in such a way that vending has taken on a new role for retailers looking to offer products safely and more…
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Product shortages, price hikes hammer convenience services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Just as they were recovering from COVID-19, supply chain issues have socked convenience services operators with product shortages, price hikes and customer…
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Self-Service Innovation Awards finalists announced
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Awards will be presented during a presentation on Wednesday, Dec. 15 at 4 p.m. at the Self-Service Innovation Summit.
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