ICXA honors 2022 Elevate Award winners at annual Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.

ICX keynote: Lean on quality employees to innovate, grow

by Kevin Damask — Editor, Digital Signage Today

"Get your house in order." That was Andrew Laudato's opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in…

Feminine care vending startup taps DOOH to promote its wares

by Kevin Damask — Editor, Digital Signage Today

SOS, a vending machine company offering feminine products, noticed that Vistar Media was driving consumer experience focused media in the digital-out-of-home…

Ready-to-drink coffee: Expect the surge to continue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The growth of RTD coffee is expected to continue as stressed consumers seek to consume both energy and cold beverages.

Convenience gaming on a roll!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

States are legalizing video gaming thanks to a significant revenue opportunity. A veteran legal observer notes the growth has just begun.

How to manage risks with new technology: Experts weigh in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Investing in technology typically requires a certain amount of risk. By managing this risk, companies can achieve the benefits of new technology without…

What will retail’s future look like?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts at the NAMA show sought to unpack changing consumer work habits and how traditional service industries can reposition themselves to meet…

ICX Association announces finalists for Elevate Awards

by Morgan Petty — Executive Director, ICX Association

The finalists for this year's Elevate Awards feature innovators in kiosks, customer experience, omnichannel experience and more.

AMOA-NY honors LAI Games’ Chris Brady as Man of the Year

For the first time since 2019, the Amusement and Music Owners Association of New York held its annual gala in New York City to an enthusiastic crowd.

Unattended retail explodes in response to consumer acceptance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A host of technologies and service concepts have come on the scene as of late. What entities will service the rising number of unattended retail sites?

What are the new vending opportunities?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

New technology and changing market conditions are creating new opportunities for vending. A panel during the recent NAMA show considered what role established…

Technology update for convenience services: AI, contactless payments and cybercrime

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology experts gave attendees a chance to unpack the key tech innovations at the National Automatic Merchandising Association show at Chicago's McCormick…

McCormick Place 'kills it' with convenience services back on the move

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Vending, micro market, coffee service and pantry service operators converged by the thousands onto the trade show floor for three days, anxious to find new…

What comes after micro markets?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Looking beyond established convenience services to meet post-pandemic customer needs, a NAMA panel considers "smart stores" and catering.

Convenience services operators 'more than ready' for 2022 trade shows

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Anxious to see new products, operators are looking forward to the opportunity for face-to-face meetings with suppliers, despite being short staffed on account…

Evolving cashless tools bring challenges, and cash isn't dead

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cashless continues to gain support among consumers, making it more important for self-service equipment operators to offer cashless options. Knowing what…

Current events leave coffee, oil, commodity prices in limbo

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The economic outlook remains cloudier than usual due to a number of factors, making it hard for convenience services operators to know how much coffee and…

Amusement Expo packs record attendance to meet post pandemic customer demand

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The trade show floor remained buzzing with attendees non-stop, one of the best attended Amusement Expo trade shows ever.

Circle K taps crypto ATMs to ride cryptocurrency’s rising popularity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Circle K has installed more than 700 crypto ATMs since partnering with Bitcoin Depot in 2020, offering a new customer convenience as interest in cryptocurrency…

Refreshing USA: How a national CS operation retains the entrepreneurial spirit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ryan Wear has developed a nationwide network of vending operations under the Refreshing USA banner that also services his retail water vending business…