Features
What will retail’s future look like?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of experts at the NAMA show sought to unpack changing consumer work habits and how traditional service industries can reposition themselves to meet…
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ICX Association announces finalists for Elevate Awards
by Morgan Petty — Executive Director, ICX Association
The finalists for this year's Elevate Awards feature innovators in kiosks, customer experience, omnichannel experience and more.
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AMOA-NY honors LAI Games’ Chris Brady as Man of the Year
For the first time since 2019, the Amusement and Music Owners Association of New York held its annual gala in New York City to an enthusiastic crowd.
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Unattended retail explodes in response to consumer acceptance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A host of technologies and service concepts have come on the scene as of late. What entities will service the rising number of unattended retail sites?
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What are the new vending opportunities?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
New technology and changing market conditions are creating new opportunities for vending. A panel during the recent NAMA show considered what role established…
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Technology update for convenience services: AI, contactless payments and cybercrime
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology experts gave attendees a chance to unpack the key tech innovations at the National Automatic Merchandising Association show at Chicago's McCormick…
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McCormick Place 'kills it' with convenience services back on the move
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Vending, micro market, coffee service and pantry service operators converged by the thousands onto the trade show floor for three days, anxious to find new…
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What comes after micro markets?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Looking beyond established convenience services to meet post-pandemic customer needs, a NAMA panel considers "smart stores" and catering.
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Convenience services operators 'more than ready' for 2022 trade shows
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Anxious to see new products, operators are looking forward to the opportunity for face-to-face meetings with suppliers, despite being short staffed on account…
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Evolving cashless tools bring challenges, and cash isn't dead
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Cashless continues to gain support among consumers, making it more important for self-service equipment operators to offer cashless options. Knowing what…
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Current events leave coffee, oil, commodity prices in limbo
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The economic outlook remains cloudier than usual due to a number of factors, making it hard for convenience services operators to know how much coffee and…
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Amusement Expo packs record attendance to meet post pandemic customer demand
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The trade show floor remained buzzing with attendees non-stop, one of the best attended Amusement Expo trade shows ever.
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Circle K taps crypto ATMs to ride cryptocurrency’s rising popularity
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Circle K has installed more than 700 crypto ATMs since partnering with Bitcoin Depot in 2020, offering a new customer convenience as interest in cryptocurrency…
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Refreshing USA: How a national CS operation retains the entrepreneurial spirit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ryan Wear has developed a nationwide network of vending operations under the Refreshing USA banner that also services his retail water vending business…
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Healthy aspirations drive entrepreneurial duo to salad vending startup
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The need for healthy meals while on the run drove a pair of Silicon Valley executives to launch a healthy vending business in Florida. They overcame setbacks…
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Fresh meal vending pioneers hail from diverse backgrounds
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
State-of-the-art vending technology has enabled entrepreneurs from outside traditional vending to bring new ideas about fresh food vending.
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Crypto ATMs on a roll: What you should know
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel during the Self-Service Innovation Summit explored the opportunities and challenges facing cryptocurrency ATM location managers, operators and…
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How contactless technology, self-serve kiosks rejuvenate amusement space
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of amusement industry experts describes the need for data on guest activity and the benefits of self-serve kiosks as the industry rebounds.
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Pandemic emboldens brands' omnichannel strategies
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel at the Self-Service Innovation Summit representing different retail sectors explain what omnichannel means to their business and what impact the…
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Touchless solutions gain acceptance, expected to expand
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Touchless solutions have gained acceptance during the pandemic, but more customer education is needed as the technology continues to evolve beyond hygiene…
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