News & Media From Bradley Cooper

9 self-service tech trends to watch

by Bradley Cooper — Editor, Connect Media

The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…

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Self-service innovators honored at ARKI Awards

by Bradley Cooper — Editor, Connect Media

The Automated Retail & Kiosk Innovation Show Awards honors innovators and influencers in automated retail, kiosks and responsible self-service.

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Integrating AI into self-service

by Bradley Cooper — Editor, Connect Media

Learn how AI will change self-service at the upcoming Automated Retail & Kiosk Innovation Show.

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How to scale a self-service rollout

by Bradley Cooper — Editor, Connect Media

A panel at ARKI will discuss how to complete a national self-service rollout through actionable strategies and blueprints.

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How to prevent ATM, kiosk downtime

by Bradley Cooper — Editor, Connect Media

A webinar from Switch Always On discusses the common causes of self-service downtime and how to prevent them.

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Speaker spotlight: Jeff Rogers, BetterHealth Vending

by Bradley Cooper — Editor, Connect Media

Former police officer Jeff Rogers is now an owner of a vending company. Learn more about him in today's speaker spotlight for ARKI.

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What's the future hold for IADs?

by Bradley Cooper — Editor, Connect Media

Independent ATM operators have taken hits on multiple fronts the past years. With falling cash withdrawals, customer resistance to fees and acquisitions, there…

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Is cash here to stay?

by Bradley Cooper — Editor, Connect Media

Will cash go away? That is the question that is top of mind for the ATM industry. Two debaters tackled this issue head on.

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Surcharge-free ATMS: Are they inevitable?

by Bradley Cooper — Editor, Connect Media

Customers hate fees at ATMs, and fees are continuing to rise. Are surcharge-free ATMs the way of the future?

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How AI delivers improved kiosk, ATM operations

by Bradley Cooper — Editor, Connect Media

With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…

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How contactless ATMs boost customer experience

by Bradley Cooper — Editor, Connect Media

What exactly are contactless ATMs, and how do they work?

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Do ATMs need more features?

by Bradley Cooper — Editor, Connect Media

Are advanced features for ATMs useful...or unhelpful?

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Surcharge-free ATMs: Are they inevitable?

by Bradley Cooper — Editor, Connect Media

Customers hate fees at ATMs, and fees are continuing to rise. Are surcharge-free ATMs the way of the future?

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How can banks improve customer communication?

by Bradley Cooper — Editor, Connect Media

Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights…

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ATM, Self-Service Software guide offers exclusive information on industry

by Bradley Cooper — Editor, Connect Media

The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…

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Where is the bitcoin ATM market headed?

by Bradley Cooper — Editor, Connect Media

What's driving the bitcoin ATM market? There are several factors to consider including security and accessibility. However, there are also issues holding it…

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Is the metaverse worth it?

by Bradley Cooper — Editor, Connect Media

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

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NCR expands through separation into 2 companies

by Bradley Cooper — Editor, Connect Media

The ATM industry, typically a fairly conservative industry, has been experiencing major changes this year. One such change is NCR's separation into two…

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