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Commentary

Ice vending finds its niche in 2023

While self service in general is expanding, ice vending machines are growing driven by several unique market factors. An industry veteran offers his…

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Street racing, immersion and more, Asia’s on the move

by Kevin Williams

Asian entertainment innovation continues on many fronts, with a continued emphasis on VR.

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Facial recognition and customer loyalty: The new reality

Facial verification using facial recognition can play a role for customer loyalty programs. By identifying and verifying customers, it can enhance the customer…

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E-sports’ growing pains: Down but not out

by Kevin Williams

E-sports have struggled of late, partially due to the fallout of the cryptocurrency market. International investment continues, however, along with the search…

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Game-to-movie crossovers boost cinema’s comeback

by Kevin Williams

The cinema trade isn't sitting still in the wake of the pandemic and the streaming TV revolution. Amusement and entertainment IPs are key factors in the…

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5 sources of funding for a gaming arcade

by Cha Colores — Content Marketing Manager & Copywriter, Embed

Establishing a gaming arcade requires a sound business plan, a feasibility study and funding. An FEC marketing veteran offers five sources for funding.

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How AI changes every operational aspect of entertainment and hospitality

by Kevin Williams

The opportunity to offer an enhanced guest experience results in the maximum needs being achieved from the venue's services. Management is able to use the…

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Do micro markets live up to the hype?

by Sam Roberts — Digital Marketing Manager, Connect Vending

A veteran convenience services operator tackles some misconceptions about micro markets and explains the technology's continuing popularity.

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AI’s full impact on OOH entertainment has barely begun

by Kevin Williams

Artificial intelligence will change every aspect of operating an entertainment enterprise, with many tools yet to be developed.

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Top 5 coffee and tea trends for 2023

In the post-pandemic 'new normal,' health, sustainability and convenience are all top of mind for consumers. Coffee and tea preferences are carrying over from…

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VR enters new phase amid tech sector restructuring

by Kevin Williams

2023 marks a period of moving towards what is coined 'phase five' — ultra slim headsets with wireless or tethered technology, incorporating sophisticated…

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Time to upgrade your coffee equipment?

by Sam Roberts — Digital Marketing Manager, Connect Vending

Is your convenience services business offering the most up-to-date coffee machines?

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In Memoriam: Thank you for your service, Tim Sanford

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Tim Sanford, who recently passed away, was not only an industry journalist but a true industry historian.

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Threats rise against ATMs: How to defend

by Simon Powley — Head of Advisory Services, Diebold Nixdorf

As the technical capabilities of ATMs have increased, so has the sophistication of physical and digital attacks looking to access the cash and consumer data…

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Economic uncertainty fertilizes crop of regional entertainment parks

by Kevin Williams

Mid-scale entertainment resorts can offer more compelling entertainment on a smaller scale, supporting the expected audience generated regionally.

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How coffee vending machines work

by Sam Roberts — Digital Marketing Manager, Connect Vending

A convenience services veteran reviews the main components of coffee vending and office coffee equipment.

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‘Eatertainment,’ social entertainment stake new claims

by Kevin Williams

The move to more technology-enhanced experiences for entertainment customers is a distinction in the re-emergence of both social entertainment and…

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What is an integrated POS and how does it work?

The key to effectively using an integrated POS lies in choosing the right tool.

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Japan bids to reclaim its amusement scene crown

by Kevin Williams

Japan's amusement players work to redefine their facility business with enticing music and video games amidst an explosion in capsule gaming and crane machine…

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Common misconceptions about managed connectivity

Much if not most of today's self-service equipment must be connected to a network in order to work properly. An expert reviews all the connectivity components…

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