How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit

September 27, 2023

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services…

On the leading edge? Don’t miss the Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology.

Call for nominations for Automation & Self-Service Awards

Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…

Self-service innovation emerges faster, but 2023 brings new challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels.

Art and science of tech transformation in convenience services: Lessons from the pioneers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Introducing technology requires more than learning about new products, according to a panel of industry experts and operators. Instead, proactive operators…

Is 5G ready for prime time in self service?

by Daniel Brown — Editor, Networld Media Group

James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…

Self-service equipment finds more post-pandemic niches

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Post-pandemic, consumers want to return to stores, but they are also seeking an omnichannel experience that includes self-service equipment.

Cash is not dead — it’s in transition

by Daniel Brown — Editor, Networld Media Group

A panel of experts convened at SSIS in Hollywood, Florida to discuss why “Cash is not dead,” including the value of cash in times of instability and its…

How to use category management in micro markets and vending

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Advances in category management software provide the tools to allow operators to have the most profitable product mix for both micro markets and vending…

Mobile pay and self-service kiosks: Partners or competitors?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Both mobile pay and kiosks have a role to play in today’s retail environment, but experts offered different views on whether or not the current customer demand…

Game plan for introducing automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As consumers become familiar with self service, retailers must rely on their employees to educate customers.

Farmer’s Fridge’s Luke Saunders wows Summit attendees

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Luke Saunders, founder and CEO of Farmer's Fridge, described how he revolutionized the fresh food vending business during the recent Self-Service Innovation…

Exhibit floor sizzles with excitement at Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors demonstrated advances in…

Summit honors 2022 Self-Service Innovation Award winners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Winners of the third annual Self-Service Innovation Awards accepted their plaques during the Self-Service Innovation Summit in Hollywood, Florida.

How O’Hare taps self-service to meet the post pandemic customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Chicago's aviation department responded to COVID by upgrading vending and self-checkout options that have largely restored concessions sales to pre-COVID…

Self-Service Innovation Summit ‘Lunch & Learn’: How 5G Can Transform Self Service

December 9, 2022

As businesses and organizations work to extend their customer reach, 5G offers innovative opportunities previously unattainable with wired or other types of…

Coolgreens, Cash2Bitcoin among execs discussing profitability strategies at SSIS

December 5, 2022

With more sales channels reaching out for the consumer's dollar, convenience services has become more competitive than ever, and operators can no longer count…

Don’t miss this SSIS session: New Markets for Kiosks

November 30, 2022

Kiosks have been around for decades, but a variety of industries are embracing them now more than ever. Brands and retailers are finding that self-service…

Don’t miss: Digital transformation and choosing the right technology

November 28, 2022

A host of new technologies — artificial intelligence, computer vision, machine learning and other technologies — offer convenience services operators new tools…

Finalists announced for 2022 Self-Service Innovation Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Self-Service Innovation Awards will be presented on Wednesday, Dec. 15 at 5 p.m. at the Self-Service Innovation Summit.