Blogs
FECs: Will you be ready for your customers?
by Sara Paz
When businesses reopen, your consumers will be coming out in a massive roar, and you want to focus on plans that will draw customers to your business. Will…
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'No-touch': vending's coming change
by Paresh Patel
We, as an industry, must offer an option that eliminates any contact with the machine in order to create a safe and truly touch-free vending transaction.
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Location based entertainment stays relevant with ‘escape rooms’ during COVID-19
Location based entertainment operators are turning to 'remote escape rooms' also known as 'live video escape rooms' to engage customers during the pandemic.
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NAMA’s move to DC signals shifting political winds
by Tim Sanford
In today's telecommunications centered world, the physical location of an association headquarters is less important than it was in 1936 or even 1967. But…
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Will COVID-19 redefine convenience services?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Convenience services operators must use the present downtime to get up to speed on the safety tools they can use to allow customer locations to reopen under…
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COVID-19 accelerates contactless payment adoption in vending and self service
by Rachel Little — Marketing Manager, Vianet PLC
With "dirty cash" identified as a medium for transmitting COVID-19, the final curtain is slowly closing on cash payment, clearing the way for another stellar…
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A new day dawns for fresh food vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The recent expansion of fast casual restaurant chains into vending as a way to strengthen their brands and reach more customers marks a new era for fresh food…
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Changes badly needed for industry survival, starting with trade associations
The need for reform and change within the structure of the amusement and attraction sector has been more than illustrated by recent upheavals, including the…
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How FECs engage with guests during the pandemic lockdown
by Sara Paz
Your guests have amazing memories and experiences with your family entertainment center and can't wait to return! Here are 15 ways to keep them engaged during…
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In memory of Steve Epstein
by Roger Sharpe
Roger Sharpe reflects on his longtime friendship with Steve Epstein, the owner of the Broadway Arcade in New York City, who passed away recently.
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Are you offering online ordering? How to get started
by Richard Traylor — Writer, WebstaurantStore
Online ordering is a crucial business channel in light of the ongoing COVID-19 pandemic as businesses and customers want to order ahead and pickup.
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Pandemic reopenings may be premature; why self-service needs to step forward
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Higher coronavirus hospitalizations in some states could get out of control unless robust tracing measures are deployed, and a slowdown in long awaited…
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Game machine operators upbeat about future, plan changes
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The LAI Games State of the Industry report finds most game machine operators planning big changes in their businesses as they reopen.
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How to answer difficult questions reopening an amusement center
Reopening an amusement center following COVID-19 is challenging on many levels. Customers and employees want to return, but they naturally have some…
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Qualifying sales prospects more important post COVID-19; how to prepare
by Amanda Puppo — CEO, MarketReach Inc.
Companies that do their homework about their prospective customers before calling them usually have better results, but in an environment where businesses are…
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Why the post COVID-19 era will drive intelligent vending, micro markets and beyond
by Udi Wiesner
With post COVID-19 market trends emerging, including the desire for more healthy food, sanitary and public safety, we can expect major growth in the demand for…
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Talking With: Mike Maas, CEO, AMI Entertainment Network, on COVID-19 recovery
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Vending Times caught up with Mike Maas, CEO of AMI Entertainment Network, one of the oldest and largest suppliers of jukeboxes, to get his take on how the…
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Now's the time to plan your family entertainment center reopening
by Sara Paz
The coronavirus will change the way we do business, the way family entertainment centers operate.
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Jackie Clark, former NAMA PR director, will be missed by all who knew her
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Jackie Clark, 58, passed away yesterday, surrounded by family members, at her home in the greater Washington, D.C. area after a battle with cancer.
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Payment authentication standard spells change for vending and kiosks in Europe
by Paul Weston — Founder, KWP
The difficulty for vending and kiosk operators is that this new authentication standard introduces a layer of friction to transactions which for other…
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