Keep cool (literally) during COVID-19; refrigeration and freezer food safety tips

by Julian Attree

Refrigeration and freezer food safety tips for micro markets in the COVID-19 era: sanitation, cleaning and maintenance.

Self-Service Innovation Virtual Summit Sponsor: Zebra Technologies

GOLD SPONSOR Zebra's self-service kiosk solutions give customers seamless technology while providing guaranteed security and a long life-cycle they can count…

How to cut FEC costs without reducing staff

by Sara Paz

Before taking drastic measures to cut costs, a family entertainment center should explore every avenue that enables it to retain talent. A veteran offers some…

Cleaning, sanitizing, disinfecting: What’s the difference?

by Richard Traylor — Writer, WebstaurantStore

Whether you stay on top of your cleaning by using a cleaning checklist or schedule, ensuring that your equipment is cleaned regularly can help keep your staff…

Are you ready for the esports revolution?

by Kevin Williams

Even during COVID-19 lockdown, and in some cases because of it, the investment in esports continued to see high profile development in Japan, America and…

How to stay in touch with clients during the pandemic

by Amanda Puppo — CEO, MarketReach Inc.

During the pandemic, It is more important than ever to stay in touch with your customers that may have put spend on hold, or reduced, during this time.

FECs: Will you be ready for your customers?

by Sara Paz

When businesses reopen, your consumers will be coming out in a massive roar, and you want to focus on plans that will draw customers to your business. Will…

'No-touch': vending's coming change

by Paresh Patel

We, as an industry, must offer an option that eliminates any contact with the machine in order to create a safe and truly touch-free vending transaction.

Location based entertainment stays relevant with ‘escape rooms’ during COVID-19

by Kevin Williams

Location based entertainment operators are turning to 'remote escape rooms' also known as 'live video escape rooms' to engage customers during the pandemic.

NAMA’s move to DC signals shifting political winds

by Tim Sanford

In today's telecommunications centered world, the physical location of an association headquarters is less important than it was in 1936 or even 1967. But…

Will COVID-19 redefine convenience services?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Convenience services operators must use the present downtime to get up to speed on the safety tools they can use to allow customer locations to reopen under…

COVID-19 accelerates contactless payment adoption in vending and self service

by Rachel Little — Marketing Manager, Vianet PLC

With "dirty cash" identified as a medium for transmitting COVID-19, the final curtain is slowly closing on cash payment, clearing the way for another stellar…

A new day dawns for fresh food vending

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The recent expansion of fast casual restaurant chains into vending as a way to strengthen their brands and reach more customers marks a new era for fresh food…

Changes badly needed for industry survival, starting with trade associations

by Kevin Williams

The need for reform and change within the structure of the amusement and attraction sector has been more than illustrated by recent upheavals, including the…

How FECs engage with guests during the pandemic lockdown

by Sara Paz

Your guests have amazing memories and experiences with your family entertainment center and can't wait to return! Here are 15 ways to keep them engaged during…

In memory of Steve Epstein

by Roger Sharpe

Roger Sharpe reflects on his longtime friendship with Steve Epstein, the owner of the Broadway Arcade in New York City, who passed away recently.

Are you offering online ordering? How to get started

by Richard Traylor — Writer, WebstaurantStore

Online ordering is a crucial business channel in light of the ongoing COVID-19 pandemic as businesses and customers want to order ahead and pickup.

Pandemic reopenings may be premature; why self-service needs to step forward

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Higher coronavirus hospitalizations in some states could get out of control unless robust tracing measures are deployed, and a slowdown in long awaited…

Game machine operators upbeat about future, plan changes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The LAI Games State of the Industry report finds most game machine operators planning big changes in their businesses as they reopen.

How to answer difficult questions reopening an amusement center

by Kevin Williams

Reopening an amusement center following COVID-19 is challenging on many levels. Customers and employees want to return, but they naturally have some…