Features
Xavier combines self-service with attendants to ensure a safe foodservice operation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The university is betting that self-service in combination with manual staffing will provide a sanitary meal experience for students.
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Gameworks reopening: transparency, empathy and sanitation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Gameworks went as far as to write and post a "staff and vendor health declaration," in both English and Spanish as part of its reopening strategy.
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Workplace safety innovation lets loose
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The self service industry's response to the "new normal" began as soon as quarantines were announced in early spring. The momentum has since escalated.
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Safety measures bring positive customer reviews for Xtreme Action Park reopening
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Xtreme Action Park in Fort Lauderdale, Florida revamped its facility, used the downtime to train employees on new sanitation and installed extensive signage to…
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How to navigate the new office coffee service landscape
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The new OCS landscape requires flexibility, communication and an openness to new customer needs, according to a panel of experts during a NAMA webinar.
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OCS operators strain for signs of improvement
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The office customer base has been one of the hardest hit since the lockdowns began for convenience services operators, and comments from several operators…
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Feds make forgivable PPP loans easier to navigate
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The federal government recently introduced simplified PPP loan application form is part of an effort to make the PPP loan easier for companies to use since the…
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Networld Media employees honor late founder Alan Fryrear
by Cherryh Cansler — Editor, FastCasual.com
Alan Earl Fryrear, co-founder and chairman of Networld Media Group, died at the age of 81 on June 10, 2020.
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Micro markets’ sanitation case over vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In response to concerns over COVID-19, micro market providers argue that micro markets are actually more sanitary than vending machines.
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Starbucks closing 400 stores
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Over the next 18 months, Starbucks will increase convenience-led formats in company-operated locations with drive-thru and curbside pickup options, as well as…
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Pandemic safety question: Vending machines versus micro markets?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Are vending machines more sanitary than micro markets because the latter system presents products in open containers, allowing more customers to touch them?
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'Smart fridge' vending helps build fast casual restaurant brand, offers a convenient alternative
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
After testing a "smart fridge" last year, Coolgreens established a division that includes a marketing staff and service organization. The alternative service…
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Snack index: snacking remains important, but COVID-19 changes buying habits
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The majority of Americans are trying new snacks during the pandemic, with variety and convenience helping in how they make their snack choices, according to…
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Are touchscreens worth it during COVID-19?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
As the world continues to tackle the COVID-19 pandemic, customers are starting to change their habits, especially when it comes to germs and touching surfaces.
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Pandemic hammers foodservice coffee sales; outlook uncertain
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Long-term, foodservice will continue to struggle to recover from COVID-19, as consumers will increase their economy focused spending. The lingering impact of…
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Alabama CS operator weathers COVID-19 focusing on safety, secures PPP loan
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Gulf Coast Canteen has so far weathered the setback reasonably well under the direction of company president Greg Breland, a longtime industry veteran who.took…
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Looking to reopen an amusement center? The first steps are the hardest
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Before reopening an amusement center, a facility must be properly sanitized and new operating procedures need to be in place. A panel of operators shared their…
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How self-service equipment helps define the 'new normal' against COVID-19
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service equipment manufacturers have introduced machines that dispense packaged safety equipment and liquid sanitizers. Some have introduced touchless…
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Convenience services leaders: Use the downtime to boost customer communication
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The COVID-19 outbreak has provided companies an opportunity to enhance communication outreach and establish stronger customer relationships. This marks an…
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Amusement centers face challenges reopening: a report from the front lines
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Amusement center operators share notes on their initial efforts to reopen following COVID-19 closures. Challenges include deploying new operating procedures…
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