Features
Coronavirus sharpens focus on sanitizing hard surfaces
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A variety of sanitation solutions have been introduced in response to COVID-19, challenging self-service equipment operators looking to prevent the spread of…
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How digital signage gets amusement parks back on track during COVID-19
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
As amusement parks start to reopen, digital signage can play a key role in keeping guests safe and informed.
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How convenience services operators recover lost sales
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of vending operators agreed on the need to explore growth opportunities in the face of the COVID-19 setback, limited as they are. These include…
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NRA applauds Sen Schumer's move to co-sponsor $120B Restaurants Act
New York Democrat and Senate Minority Leader Chuck Schumer is co-sponsoring the Restaurants Act -- a very good move, according to the NRA.
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Why 2 veteran vending operators support AI
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A pair of vending industry veterans describe their cumbersome data gathering practices for trying to determine what product changes to make in their machines.
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Texas operator survives pandemic setback with leasing, repairs and creative energy
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While he admits the coronavirus is the biggest setback his business has faced to date, Chris Rodriguez is finding new ways to serve customers. He has expanded…
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Office coffee service in the age of coronavirus: opportunity exists
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Researchers don't believe the OCS market will be recovering from the coronavirus soon. But by understanding new customer needs, operators can recover some of…
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Coin shortage: both burden and benefit for vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While the coin shortage caused by COVID-19 has inconvenienced some self-service equipment operators, others believe it has exacerbated the consumer’s adoption…
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Safety tops customer concerns about amusement game centers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The fact that less than a third of the respondents to a customer survey said they have no concerns about visiting the venues indicates amusement machine…
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New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries
Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…
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Xavier combines self-service with attendants to ensure a safe foodservice operation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The university is betting that self-service in combination with manual staffing will provide a sanitary meal experience for students.
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Gameworks reopening: transparency, empathy and sanitation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Gameworks went as far as to write and post a "staff and vendor health declaration," in both English and Spanish as part of its reopening strategy.
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Workplace safety innovation lets loose
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The self service industry's response to the "new normal" began as soon as quarantines were announced in early spring. The momentum has since escalated.
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Safety measures bring positive customer reviews for Xtreme Action Park reopening
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Xtreme Action Park in Fort Lauderdale, Florida revamped its facility, used the downtime to train employees on new sanitation and installed extensive signage to…
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How to navigate the new office coffee service landscape
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The new OCS landscape requires flexibility, communication and an openness to new customer needs, according to a panel of experts during a NAMA webinar.
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OCS operators strain for signs of improvement
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The office customer base has been one of the hardest hit since the lockdowns began for convenience services operators, and comments from several operators…
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Feds make forgivable PPP loans easier to navigate
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The federal government recently introduced simplified PPP loan application form is part of an effort to make the PPP loan easier for companies to use since the…
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Networld Media employees honor late founder Alan Fryrear
by Cherryh Cansler — Editor, FastCasual.com
Alan Earl Fryrear, co-founder and chairman of Networld Media Group, died at the age of 81 on June 10, 2020.
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Micro markets’ sanitation case over vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
In response to concerns over COVID-19, micro market providers argue that micro markets are actually more sanitary than vending machines.
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Starbucks closing 400 stores
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Over the next 18 months, Starbucks will increase convenience-led formats in company-operated locations with drive-thru and curbside pickup options, as well as…
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