Features
Vending machines will keep Valentine’s Day happy in Portland during COVID
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
When she had to close her restaurant's doors due to COVID-19, one entrepreneur installed vending machines to continue serving customers. The move has proved…
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Amusement/ATM operators unearth treasure-trove of ways to survive pandemic
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Amusement and ATM operators have pivoted their businesses to survive the pandemic, including selling gaming machines to homeowners, operating ATMs in cannabis…
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Why a veteran airport concessionaire sees a big future for automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service retailing is expanding from office and travel products to numerous other product types, including CBD products that require age verification…
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Touchless makes big strides in self service
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
If there is any technology that made a big splash in the self-service industry, it's touchless. From gesture control to virtual keyboards, these individual…
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How to monetize DOOH advertising with self-service devices
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…
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Miami OCS firm pivots to weather COVID, hopeful for recovery
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
With a rich heritage in OCS, Juan and Albert Gonzalez believe they are well positioned to resume their growth once the pandemic subsides.
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Starbucks on slow path to recovery, COO stepping down
by Cherryh Cansler — Editor, FastCasual.com
Although sales fell short of Wall Street's expectations, Q1 earnings of 61 cents per share topped estimates of 55 cents per share but declined 22.8…
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NRA calls Raise the Wage Act 'impossible challenge'
The National Restaurant Association spoke out Tuesdayon the reintroduced legislation to raise the hourly minimum wage to $15 over the next five years.
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Why a Brooklyn QSR adopts the Automat concept
by S.A. Whitehead — Food Editor, Net World Media Group
Can a tiny bite-sized pasta package known as the humble dumpling make it in the brutal restaurant world of the Big Apple and beyond? One veteran New York City…
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Can self-service technology include a personal touch?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service technology can do more than improve efficiency; it can help support a humanized environment and give consumers the choices they are looking for.
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Biometric ID verification versus consumer privacy: What's the solution?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As biometiric technology has grown, consumer privacy laws make it critical for self-service devices to comply with these requirements. A panel during the…
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How, why AI is driving innovative vending operations
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence is expanding the efficiency of vending operations while also providing a much more engaged and responsive interaction with the customer.
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Convenience services cautiously optimistic about 2021
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service providers generally agree the pandemic has raised awareness of the need for new ways to boost customer interaction, but the immediate question on…
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Why touchless now drives self service
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Companies and customers alike have demanded more touchless options on account of the coronavirus pandemic. Technology providers have stepped up to the plate in…
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How to drive ROI with self-service technology
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Panelists during a live event at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.
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Fresh food vending’s time is here; pioneers explore why
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology and changing consumer needs are creating an opportunity for fresh food vending, an area long shunned by traditional vending operators due to cost…
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Beyond micro markets: Any product in any location
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Panelists from a range of industry backgrounds brainstorm the future of unattended retail in light of the pandemic, technology and greater consumer demand for…
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Self-Service Innovation Virtual Summit honors inaugural Innovation Awards winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit.
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Self-service enters a new era; employees take on new importance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service…
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Self-Service Innovation awards finalists announced
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Summit will honor the B2C Innovation of the Year, B2B Innovation of the Year and Best COVID-19 Solution.
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