Vending

Tokyo vending company to provide AI-based technology

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June 30, 2021

600 Inc., a Tokyo-based company that operates unmanned convenience stores for offices and condominiums, has announced the conclusion of a service provision agreement of its AI-based Vending Hero vending machine DX service, according to a press release.

The company plans to introduce the AI-based Vending Hero service to 100,000 vending machines.

Vending Hero fuses past sales data and other varied data with feedback from route operation staff to provide services that use AI to enable optimization of vending machine columns and restocking numbers along with optimization and automation of vending machine route plans.

The service automatically proposes optimized sets for vending machine product columns, taking sales performance into consideration. This optimization of route visit scheduling and product columns reduces unnecessary route visits while reducing sales opportunity losses.

A demonstration trial of over 1,000 units was conducted at multiple sales offices for about one month.