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Survey Suggests Foodservice Is Top Driver for C-Store Visits

NEW YORK CITY -- A new survey from New York City consulting firm AlixPartners shows 27% of consumers said food was the main item they buy at convenience stores. Foodservice purchases, including hot, cold or frozen dispensed beverages, were followed by packaged beverages (17%) and cigarettes (13%). According to the survey, foodservice eating and purchase frequency has been increasing, with a compound annual growth rate of 13.2% since 2012. Participants in the Convenience-Store Consumer Survey cited the to...

March 28, 2018

NEW YORK CITY -- A new survey from New York City consulting firm AlixPartners shows 27% of consumers said food was the main item they buy at convenience stores.

Foodservice purchases, including hot, cold or frozen dispensed beverages, were followed by packaged beverages (17%) and cigarettes (13%).

According to the survey, foodservice eating and purchase frequency has been increasing, with a compound annual growth rate of 13.2% since 2012.

Participants in the Convenience-Store Consumer Survey cited the top reasons that drive them stop into a convenience store for a meal as location (21%), price (18%) and food quality (14%). Older consumers said they favor location and convenience, while Gen X and millennials said price and quality are deciding factors.

Survey participants also said they favor c-stores with drive-thru windows and delivery service, and those with self-checkout and mobile loyalty programs.