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NAMA to host webinar on optimizing performance under stress

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May 5, 2020

The National Automatic Merchandising Association will host a free webinar on optimizing performance under stress on Wednesday at 2 p.m., presented by communications expert Adele Cehrs and former FBI special agent and hostage negotiator Chip Massey, according to a press release. They will report on social psychology and neuroscience research, demonstrating how people respond to and optimize performance under stress. 

Listeners will learn how to:

• Establish yourself as a leader by remaining the calmest person in the room.
• Deescalate people by dialing into their emotional state.
• Avoid being emotionally hijacked in tense situations.
• Reengage the analytical brain for better decision-making.