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International Vending Alliance Selects Sierra Wireless IoT Services

VANCOUVER, BC, Canada --The International Vending Alliance , a global network with 1.9 million vending machines in more than 70 countries, has selected Sierra Wireless's Smart SIM and AirVantage IoT Platform. IVA said the smart "black box" solution, powered by Sierra Wireless IoT Services , will enable cashless payment, touchscreens, targeted advertising, online monitoring and more efficient management to serve the 100 million customers that interact with its members' vending machines daily. "To compete ...

March 26, 2018

VANCOUVER, BC, Canada --The International Vending Alliance, a global network with 1.9 million vending machines in more than 70 countries, has selected Sierra Wireless's Smart SIM and AirVantage IoT Platform.

IVA said the smart "black box" solution, powered by Sierra Wireless IoT Services, will enable cashless payment, touchscreens, targeted advertising, online monitoring and more efficient management to serve the 100 million customers that interact with its members' vending machines daily.

"To compete with consumers' ever-increasing digital expectations, the vending industry needs to reimagine how we interact with our customers," said IVA chief executive Martijn van den Hazenkamp. "IVA's global network has been actively involved in the creation of a new smart vending solution that will change how vending machines operate so that data can be used to drive sales and customer satisfaction. We teamed up with Sierra Wireless, a global leader in IoT, to develop the vital connectivity and data collection requirements in the solution. Working together, we will modernize the vending experience."

Sierra Wireless' Smart SIMs offer global coverage, allowing IVA to use a single SIM across its worldwide network. The SIMs are integrated with the AirVantage IoT platform to manage subscriptions and connectivity and to monitor connectivity services. By connecting and collecting data from its retail assets, IVA can now provide preventative maintenance, restocking optimization, automated merchandising, advertising, loyalty programs and more.

IVA's solution integrates Sierra Wireless IoT services with Smart Retail Solutions B.V.'s platform for the retail, hospitality, beverage and CPG industries.

"This data-driven vending experience, designed around Sierra Wireless connectivity services, allows IVA to innovate and deliver a completely new experience for customers and more efficient management for operators," said Sierra Wireless senior vice-president and general manager of IoT Services Marc Overton.

Sierra Wireless has 1,400 employees globally and operates R&D centers in North America, Europe and Asia.