Music & Games

Gametime upgrades Semnox software

March 24, 2021

Gametime recently upgraded its Parafait platform from Semnox to manage all aspects of its venue, from entertainment to restaurant food and beverage operations, according to a press release.

Mike Abecassis, CEO of Gametime, and his team designed and implemented a customized interface for the Parafait Klassic self-service kiosks. Within days of upgrading the kiosks across six Gametime venues, the company reported an increase in revenue by applying the upsell function.

"This demonstrates that we can have a far greater impact by refining what and when the guests see. While this change had a positive impact on our revenue, more importantly, it provided a better value for our guests. This simple change shows that we have a lot of upside and it is up to us on how to drive the process," Abecassis said in the press release.

Gametime owns and operates family entertainment centers featuring "Play with your Food" arcades, restaurants, bars and party venues in Daytona, Fort Myers, Miami, Ocoee, Tampa and Kissimmee, with Clearwater and Plantation next on the list.