ATMs & Kiosks

Fort Bragg CU extends ATM outsourcing relationship with ATM USA

Image courtesy of Fort Bragg Credit Union

February 1, 2021

Fort Bragg Federal Credit Union, which serves military members and residents of Fayetteville, North Carolina, has extended their partnership with ATM USA, an ATM outsourcing and operations company, to continue managing, updating, maintaining and cash loading its ATM machines. ATM USA currently manages 24 off-premise machines for the credit union as well as five branch ATMs, according to a press release.

"We rarely have to tell ATM USA there is an issue with one of our ATMs," Brian Shriver, chief technology officer for Fort Bragg FCU said in the release. "We've been with them for three years. The reliability and the people guarantee we don't have to worry about a thing."

The new contract will add another five years to the previous three-year ATM outsourcing agreement.

"We always want to position ourselves as the ATM department for our financial institution partners," Craig Helmers, vice president, credit union channel for ATM USA, said in the release. "If we can save them time and money, we are able to help them keep relationships and provide a broader range of service. We are happy that we have been able to offer a positive experience for Fort Bragg FCU and its members."