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Cantaloupe remote price change proves critical during product price hikes

Image courtesy of Cantaloupe Inc.

June 9, 2022

With product prices rising, vending operators are finding Cantaloupe's Remote Price Change, part of the Seed platform, a way to manage prices for products in their machines remotely, according to a press release.

With the addition of the Remote Price Change compatibility report, customers can identify legacy machines that may require firmware updates, e-Port cashless devices or board upgrades to enable RPC. In addition, fewer staff are required to make and verify price changes.

Prior to implementing RPC within Seed, an operator could incur an average cost of $50 a machine to manually change prices, including the need for a technician and sometimes up to 45 minutes per machine to make the changes.

"With inflation going up everywhere and prices changing, we are using RPC to make overnight price changes when we need them," Joseph Barnett, branch manager with Refresh Sips & Eats in Ridgeland, Mississippi, said in the press release. "Most of our machines are one to two hours away from our headquarters, so the time savings and fuel savings of being able to make price changes remotely is significant."