Foodservice

Aramark expands on new protocols for reopening locations

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May 27, 2020

Aramark recently announced some enhancements to its Eversafe operational safety platform recently launched in partnership with the Jefferson Health, an expert in public health, as workplaces, sports venues, entertainment venues and schools resume operations, according to a press release.

The company examined front and back of house processes to establish tailored playbooks for all of its businesses and market. 

"While cafes, dining halls, cafeterias and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve," John Zillmer, Aramark’s CEO, said in the press release 

Examples of safety and service enhancements include: 

• Requiring appropriate personal protective equipment for employees, including gloves and masks. 
• Frequent hand washing following CDC guidance and food code. 
• Installing plexiglas barriers at checkout. 
• Enhanced training, signage, and behavioral "nudges." 
• Implementing health checks and temperature monitoring.
• Redesigning workflows to ensure safe distancing between employees. 
• Posting appropriate signage and floor decals to encourage social distancing. 
• Altering seating arrangements to improve spacing between guests. 
• Increasing self-order kiosks and touchless self-checkout terminals.
• Expanding mobile ordering and contactless pick-up or desk delivery. 
• Investing in and expanding emerging technologies to drive contactless experiences.
• Increased frequency of cleaning high-touch areas. 
• Touchless cleaning for the safety of employees. 
• Added sanitizing stations. 
• Traffic monitoring to target high-risk areas.
• Increasing grab-and-go meal options.
• Offering easy-to-assemble, take-home meals. 
• Alternative service styles for hot bars and salad bars. 
• Installing self-serve micro markets and pop-up groceries. 
• Contactless delivery and drop off for catering. 
• Transitioning to single-serve condiment packets and pre-portioned toppings stands. 
• Production of PPE through Aramark’s uniforms division and procurement of PPE. 
• Washroom station installation and servicing. 
• Predictive risk modeling using artificial intelligence. 
• Back of the house touchless preparation. 
• Motion sensors. 
• Occupancy sensors to measure space/room density. 

For an update on how the coronavirus pandemic is affecting convenience services, click here.