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Judy Mottl

Judy Mottl

Judy Mottl is editor of Retail Customer Experience and Digital Signage Today. She has decades of experience as a reporter, writer and editor covering technology and business for top media including AOL, InformationWeek, InternetNews and Food Truck Operator.

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Recent Contributions


At the Watercooler with Cory Haynes of Amusement Source International LLC

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Cory Haynes, co-owner of Amusement Source International LLC, discusses his career path, industry trends and why he started his own game machine company.

Presented by Amusement Source International

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Self-Service Innovation Summit: Driving profitable self-service retail in high-traffic locations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel talk, “Self-Service Retail: A Profitable Path to Growth in High-Traffic Locations,” will offer expert insight at the Self Service Innovation Summit…

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Fleet Feet leaders talk aligning marketing with the in-store retail experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Victoria Patterson, field marketing manager for the East Coast at Fleet…

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ICX Summit: Inclusivity is all about making the store welcoming to customers, employees

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.

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ICX Summit: Tapping customer feedback to drive retail wins

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…

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Motel 6 marketing VP talks brand transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…

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ICX Summit: The power of customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…

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ICX Summit: How sustainability plays into the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.

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ICX honors 5 Elevate Award winners at 2024 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.

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San Jose Sharks CX leader talks strategy, shares insights

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…

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