News & Media From Elliot Maras

How contactless technology, self-serve kiosks rejuvenate amusement space

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of amusement industry experts describes the need for data on guest activity and the benefits of self-serve kiosks as the industry rebounds.

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Pandemic emboldens brands' omnichannel strategies

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel at the Self-Service Innovation Summit representing different retail sectors explain what omnichannel means to their business and what impact the…

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Touchless solutions gain acceptance, expected to expand

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Touchless solutions have gained acceptance during the pandemic, but more customer education is needed as the technology continues to evolve beyond hygiene…

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Touchless technology: Benefits beyond safety for convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Convenience services operators have discovered the mobile app solutions that enable touchless interaction give them the added benefit of getting to know…

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How McDonald’s helps low vision customers with self-serve kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit last month got an inside look at this project during a "Lunch And Learn" session, titled, "Making Self-Service…

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DOOH: A major opportunity for unattended retail still waiting to happen

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts gave an overview on the emerging digital-out-of-home advertising opportunity during the Self-Serve Innovation Summit.

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The 'Phygital' era: Where physical and digital intersect

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Phygital, the combination of digital products and services to deliver physical products or services, took center stage during a panel session at the…

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What will tomorrow’s self-service technology look like?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of self-service industry veterans share insights on what new technologies are in store during the 2021 Self-Service Innovation Summit.

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Technology, Nestlé Waters' rebranding top Vending Times 10 best read 2021 stories

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Best read technology focused stories in 2021 included artificial intelligence, robotics and amusement and entertainment applications.

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Inspire Brands: Anatomy of a technology transformation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Raghu Sagi of Inspire Brands shared the learnings the organization has uncovered over the last two years and the highlights of its companywide digital…

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Hudson's self-service technology overhaul; a look behind the scenes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ruth Crowley pulled no punches in describing the complex and oftentimes challenging processes her organization takes to leverage solutions such as cashierless…

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Southwest operator ready for coffee/pantry service rebound

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The economy in the market PGI Services serves has been dominated by white collar service businesses, and that sector remains critical to the Southwestern…

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Guest empowerment: How today’s technology makes it happen

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Raghu Sagi, chief information officer at Inspire Brands, will offer an overview of the technology platforms that drive the guest experience across more than…

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The customer journey: How has it changed and what does the future hold?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ruth Crowley, vice president of merchandise and brand strategy at the Hudson Group, will give the opening keynote at the Self-Service Innovation Summit Dec.

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South Florida vending/OCS veteran prepares for rebound

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Veteran Andy Kartiganer stays busy preparing his business for a return to growth when employers begin rehiring aggressively.

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Talking With: Caroline Jeannau, Worldline GSV, on vending’s changing role in a post-pandemic world

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The pandemic has changed consumer habits in such a way that vending has taken on a new role for retailers looking to offer products safely and more…

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Product shortages, price hikes hammer convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Just as they were recovering from COVID-19, supply chain issues have socked convenience services operators with product shortages, price hikes and customer…

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Self-Service Innovation Awards finalists announced

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Self-Service Innovation Awards will be presented during a presentation on Wednesday, Dec. 15 at 4 p.m. at the Self-Service Innovation Summit.

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Pandemic, demographic change drive sports betting, e-sports

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Appealing to younger audiences, sports betting exchanges and e-sports are also driving the growth of cryptocurrency and other digital assets.

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Micro market/technology powerhouse set to boost convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Joe Hessling, founder and CEO of 365 Retail Markets, envisions a big future for the recent merger of his company with Avanti Markets and Lightspeed Automation.

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