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Starbucks Pickup Service Removes Human Barrier

NEW YORK CITY -- Starbucks' latest move to speed and simplify service to win coffee consumers is its new Starbucks Pickup service. The streamlined store experience exclusively for Starbucks Rewards members who order and pay with its app provides a space devoted entirely to mobile orders, with no obstacles standing between them and their coffee. Customers select their pickup location and place their order. When they arrive at the store, they find their name on the order status board, grab their order and...

October 1, 2019 by Emily Jed

NEW YORK CITY -- Starbucks' latest move to speed and simplify service to win coffee consumers is its new Starbucks Pickup service.

The streamlined store experience exclusively for Starbucks Rewards members who order and pay with its app provides a space devoted entirely to mobile orders, with no obstacles standing between them and their coffee.

Customers select their pickup location and place their order. When they arrive at the store, they find their name on the order status board, grab their order and go. If they have any questions, baristas are standing by to help.