or wait 15 seconds
or wait 15 seconds
"Our previous system did not provide insight into our machines' stock levels or maintenance needs, which slowed down service times as we stopped at machines that didn't need servicing, or in other cases, needed to circle back to the truck to pick up more inventory," said AFS operations manager Trey Hamre. "Seed's dynamic pre-kitting and remote insight makes restocking machines more efficient than our previous method, allowing us to get through our routes faster and easier than ever before."
After leveraging one enterprise-wide platform for its vending machine and office coffee business, AFS reports that it has seen more than a 45% increase in sales per route, while consolidating its total number of routes through an organization-wide simplification of scheduling, delivery and servicing.
"We are thrilled to learn of AFS's measurement of their ROI following introduction of USAT's technology to their business operations," said USAT senior vice-president of marketing Maeve McKenna Duska. "While AFS had previously converted nearly 1,350 of their vending machines to cashless, they did not have a system to maximize operational efficiency and easily monitor business outputs and metrics. We believe that AFS's expansion of their relationship with us to include the Seed platform provided them with the optimal solution."
Hamre added that AFS was initially concerned about the transition, but in working closely with USAT's Customer Success Manager team, it was able to rapidly deploy the Seed platform across its network while setting benchmark business metrics to track before and after the implementation."
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With more than one million connections worldwide, USAT is transforming the unattended retail community by offering one solution for payments processing, logistics, and back-office management solutions. The company's enterprise-wide platform is designed to increase consumer engagement and sales revenue through digital payments, digital advertising and customer loyalty programs, while providing retailers with control and visibility over their operations and their inventory.