How to give customer breakrooms some holiday cheer

by Amanda Puppo — CEO, MarketReach Inc.

Convenience services operators are in a great position to make the holidays merrier. Here are some creative suggestions.

Competitive socializing marches on: How far can it go?

by Kevin Williams

The competitive socializing revolution feeds off the explosion of interest in the digital/physical entertainment trend that has enlivened mini golf, darts and…

Vegas: A jeweler’s eye on divergent gaming, amusement forces

by Kevin Williams

A recent visit to Sin City indicates the casino sector is looking to sports betting. e-sports and traditional amusement entertainment.

How to identify the right workplace water solution

by Sam Roberts — Digital Marketing Manager, Connect Vending

The main considerations when selecting the right office water dispenser are what role the machine will fulfill and what environment the water dispenser(s) will…

Strategies for securing the self service machine network

by Apu Pavithran — Founder and CEO, Hexnode | Mitsogo Inc.

While a generic kiosk or vending management solution might alleviate some concerns, it doesn’t necessarily guarantee security, calling for unified endpoint…

Is your family entertainment center ready for smart consumer devices?

by Sara Paz

To future-proof your business, your family entertainment center should have integrations to the smart consumer devices of today and room for the rising tech of…

Brand licensing continues to stoke immersive entertainment

by Kevin Williams

The role that video game IP has in the branding and licensing sector is now enhanced by the inclusion of not just toys, branding and merchandising, but also…

Facial recognition: A top challenge for the self-service industry

The success of facial recognition systems indicates that many companies could ditch traditional means of security in favor of biometric recognition. However…

Where to look for a family entertainment center GM

by Sara Paz

Talent experts David Curtis of Dave & Buster’s and Beth Standlee of TrainerTainment weigh in on where to find management candidates for a family entertainment…

When to transition from vending to a micro market

by Sam Roberts — Digital Marketing Manager, Connect Vending

As more businesses are looking to upgrade from a vending bank to a micro market, it's important to know what factors to consider for making such an upgrade.

Freedom to roam in virtual entertainment

by Kevin Williams

As content publishers invest in free roaming hardware and software, location base entertainment caters to a rapidly growing immersive entertainment market.

4 tech enabled strategies to expand family entertainment center revenue

by Sara Paz

Future-proofing the business entails expanding the revenue landscape through consumer insight-driven decisions, reducing risks of customer disloyalty…

How to select the best office coffee or coffee vending machine

by Sam Roberts — Digital Marketing Manager, Connect Vending

The preferences of your customers and the requirements of their workspaces weigh heavily when deciding office coffee or coffee vending machines.

Office fridges: The Wild West of the workplace

by Sam Roberts — Digital Marketing Manager, Connect Vending

A survey of office workers reveals many concerns about the cleanliness and safety of the refrigerators they share with coworkers.

London spreads competitive socializing fever in global entertainment

by Kevin Williams

Competitive socializing has gained significant investment among entertainment brands of late, the majority of which have opened in London before stretching…

Inventory supply management machines to surge through 2030

The adoption of industrial vending machines is expected to increase during the coming years due to cost efficiency which will enable businesses to generate…

5 technologies to redefine the consumer journey for the FEC of the future

by Sara Paz

Every single touchpoint in your venue should give your guests some sort of control over their experience. This is why you should maximize the use of FEC tech…

Buying your own vending machine? What location managers need to consider

by Sam Roberts — Digital Marketing Manager, Connect Vending

Some location managers prefer to own their own machines. A vending veteran offers some guidance to managers considering this.

Bowling alleys land strikes in the immersive lane

by Kevin Williams

The importance of the competitive socializing scene and its future revenue generation has started to dawn on all sectors of the amusement trade.

How to best handle customer complaints

Customer complaints are part of every foodservice operation and how operators handle them is critical given the immediate impact of social media and the quest…