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Sega’s shifting status: How far will ramifications spread?

by Kevin Williams

The change in the status quo could see operators, distributors, spare parts and even exhibition and media companies being forced to quickly adapt or perish.

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Content publishers, venues vie for dominance of exploding e-sports

by Kevin Williams

The impact of e-sports on the streaming and conventional broadcast media has become evident in e-sports events, while the adoption of e-sports venues to…

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How to choose an integrated e-commerce solution

by John Hickey

An integrated e-commerce solution provides an opportunity to increase sales and to create a positive experience with your brand from a sales, marketing and…

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‘Retail Apocalypse’ shakes global entertainment properties

by Kevin Williams

The seeds of upheaval in the retail entertainment industry predate the global health crisis, resulting in a slew of mergers, acquisitions and restructurings.

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How to prepare for the post-pandemic customer

by Paresh Patel

The pandemic has changed customer expectations of convenience services. Once viewed in terms of physical convenience, consumers now expect the entire…

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Frictionless payment providers square off as post-COVID era unfolds

by Kevin Williams

(Edtior's note: This is part two in a two-part series on frictionless payment solutions.)

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Pandemic hasn’t tempered coffee’s popularity

by Amanda Puppo — CEO, MarketReach Inc.

The coronavirus has resulted in more coffee being consumed at home, but convenience services operators need to offer the products people want to boost at-work…

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Pandemic drives cashless innovation for amusement and entertainment venues

by Kevin Williams

A host of cashless tools have been developed to help entertainment venue operators navigate the needs of the guest with the practicalities of business under…

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Loss prevention step 1: employee orientation/company key audit

by Mark Manney — Founder/CEO, Loss Prevention Results Inc.

The loss prevention orientation and the company key audit are two of the most important elements of creating a 'culture of controls' for a convenience services…

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VR ‘crossover’ entertainment reaches exercise, sports and toys

by Kevin Williams

Out-of-home entertainment will become the '10thGen' game platform in many developers' eyes, considering the changes wrought by the coronavirus pandemic.

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How to integrate e-commerce in convenience services

by John Hickey

An integrated e-commerce solution provides an opportunity to increase sales and to create a positive experience with your brand from a sales, marketing and…

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Consumer and LBE VR: 'the virtual crossover' begins

by Kevin Williams

Development of a means for consumer and commercial players to interact and compete has been a focus since the establishment of home gaming. With the growth…

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Building blocks for creating a ‘culture of controls’

by Mark Manney — Founder/CEO, Loss Prevention Results Inc.

The major challenge most vending and foodservice operators face when trying to change key aspects of their operations comes from employees at all levels who…

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Amusement trade shows go virtual, players find multiple paths

by Kevin Williams

Several trade shows tested virtual events on account of the coronavirus pandemic. Innovation continued, but on a different scale.

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How to create a 'culture of controls' for your convenience services operation

by Mark Manney — Founder/CEO, Loss Prevention Results Inc.

Vending industry loss prevention expert Mark Manney provides an overview of his "Culture of Controls" and how it saved a veteran operation a lot of funds and…

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Amusement restructurings spell change beyond Japan's shores

by Kevin Williams

Financial pressures on major amusement machine players have resulted in plans to sell off certain properties, as well as new partnerships and opportunities.

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Asian VR games promise exciting 2021

by Kevin Williams

One of the big trends that had been seen in 2020 and is now gaining full adoption is that of the self-service upright VR kiosks, as evidenced by virtual trade…

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Time to consider offering a bitcoin ATM?

by Marc Grens — Co-Founder and President, DigitalMint

Although the country continues to cycle between lockdowns and partial business openings due to the pandemic, bitcoin value and interest continues to soar each…

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When needed most – convenience services delivered

by Carla Balakgie — President & CEO, National Automatic Merchandising Association (NAMA)

This year – on National Vending Day – we were especially honored to represent our industry’s front-line heroes.

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OOH VR innovation blossoms during pandemic

by Kevin Williams

One of the worst months of the pandemic saw a multitude of new and exciting announcements in a pent-up outpouring of out-of-home virtual reality news.

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