Payments

Missed the kiosk maintenance webinar? Catch the replay!

The recorded webinar reveals expert strategies for seamless maintenance and performance.

Photo: Adobe Stock (Generated with AI)

March 11, 2025 by Sandra Carpenter — Editor, Networld Media Group

Remember that nagging feeling when a self-service kiosk is out of order? On March 5th, industry experts Jillian Dabovich of Crane Payment Innovations and Ben Wheeler, "The Kiosk Guy," tackled those very issues in a webinar, "Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry."

If you couldn't make the live event, don't worry! We've made the full recording available, packed with invaluable insights for kiosk deployers, operators, manufacturers and distributors alike.

The webinar dove deep into the challenges of maintaining kiosks in today's rapidly evolving technological landscape. Dabovich and Wheeler explored crucial topics, including:

• Adapting to the fast pace of technological change: learn strategies to keep your kiosks up-to-date and performing optimally.
• Proactive service and support: discover how to anticipate challenges and minimize downtime.
• Achieving operational efficiency: uncover best practices for maximizing performance and customer satisfaction.
• Building a competitive edge: gain insights into staying ahead in the increasingly competitive self-service technology market.

Whether you're dealing with payment systems, software glitches or general wear and tear, this webinar provides actionable strategies to keep your kiosks clicking. You'll hear practical advice on how to equip your business with the "critical armor" needed for service success.

The webinar also highlighted Crane Payment Innovations' expertise in kiosk maintenance, showcasing their capabilities as a potential partner.

The recorded webinar provides an opportunity to gain insights from industry experts regarding kiosk maintenance strategies. Access to the replay is available for those seeking to enhance the performance and user experience of their self-service technology.

About Sandra Carpenter

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Sandra is the editor of Kiosk Marketplace and Vending Times. She has been working in editorial and research roles for over a decade and has experience in print, blog, social media and peer-reviewed publications.

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