Features

Fast casual PLNT Burger readies self-serve voice order solution

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice order…

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Coffee consumption set to continue post pandemic trajectory

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Coffee consumption will continue to improve for the second straight year following the pandemic. Production was hampered in 2021/2022 by meteorological…

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3 reasons to attend this year’s ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mark the date -- Sept. 11-13, 2023 -- to network with peers, learn about retail innovations and get a firsthand look at the latest technologies driving…

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Introducing tech? How to get the team on board

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Convenience services operators know they need to use technology. The biggest challenge is getting employee buy-in. Experts offer some insights.

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How the changing retail landscape drives demand for convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology improves and new retail locations emerge, so do opportunities for convenience retail services in environments that have not traditionally offered…

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How and why employees hold key to unattended airport concessions

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The need for unattended retail became obvious during the pandemic, but HMS Host employees played a critical role in assisting guests with technology at Phoenix…

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Convenience retail innovation mesmerizes attendees at Georgia World Congress Center

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The trade show offered a wealth of innovation such as checkout-free markets, smart glassfront merchandisers, AI enabled biometric identification and age…

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Convenience services operators primed for trade show season

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

With micro markets continuing to lead the growth, convenience services operators are looking for more product variety than ever. Operators are overall primed…

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How AREA15 leverages data to lift the customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on 'Leveraging Data to Improve the Customer Experience and Journey' at the…

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How to find good locations for unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk operators mostly rely on traditional methods of finding locations, like word-of-mouth, in-person selling, business locators, exhibiting at trade shows…

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Fort Worth Airport travel store boosts convenience with checkout-free shopping

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fort Worth Magazine Travel Store improves both customer convenience and staff efficiency powered by Zippin's AI-enabled checkout-free technology.

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Florida museum showcases Coca-Cola vending history

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Museum of Arts & Sciences in Daytona Beach, Florida features a Coca-Cola memorabilia collection that includes historic vending machines. Preston Root…

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Strategic approach needed to win with VR

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Virtual reality can add new revenue to an amusement center, but operators must allocate sufficient operational and marketing resources and know how to price…

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What’s hot, and how an amusement center ‘makes it happen’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Citing the popularity of social gaming and immersive reality during the Amusement Expo International, a panel of experts stress the importance of promotions…

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Ghost kitchens for virtual food brands: an added foodservice revenue stream

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ghost kitchen offers an opportunity for companies already operating a kitchen to expand their delivery sales to include 'virtual' food brands. Sisto Perez…

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ATM security: Best practices for independent operators

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Veteran ATM operators outlined safety and security measures, including having sufficient insurance, protecting physical assets, reconciling cash, meeting new…

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Amusement Expo trade show sizzles

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Amusement Expo International trade show packed attendees into the Central Hall at the Las Vegas Convention Center as exhibitors presented a wealth of…

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