Features
Tech savvy associates: How to find, hone them
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A session on finding tech-savvy associates and empowering them to use technology drew a large audience at last week’s grocershop show at Mandalay Bay in Las…
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Is the metaverse worth it?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.
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University of San Diego campus market boasts frictionless shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Students and staff never have to wait in line again at the university’s campus smart market thanks to autonomous technology from AiFi.
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ICXA honors 5 Elevate Award winners at annual summit
by Daniel Brown — Editor, Networld Media Group
The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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How cash recyclers help meet changing customer needs
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The need for improved access has dovetailed with a growth in cash deposits to create a stronger use case for cash recycling in ATMs.
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Fraudsters, robbers up their game against ATMs: What you can do
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The importance of sustained vigilance against fraud and theft was highlighted during the Diebold Nixdorf Intersect Program in Las Vegas.
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Gaming and entertainment: A new era for F&B
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Far sighted food and beverage establishments are cashing in on improved game machine technology, the popularity of social entertainment and the emergence of…
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Hot meals score high at SUNY Delhi campus vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The foodservice auxiliary at SUNY Delhi has found today's vending technology is able to deliver the quality variety and price points students are looking for…
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Japan catching Europe in active retail entertainment
Keeping track of the disparate directions amusement entertainment is taking has become entertaining in its own right.
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NCR expands through separation into 2 companies
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The ATM industry, typically a fairly conservative industry, has been experiencing major changes this year. One such change is NCR's separation into two…
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Family entertainment centers set to surge through 2026
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
FECs catering to younger audiences seeking both physical and social entertainment have superseded the traditional amusement arcade.
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Modern vending makes the grade at SUNY campus
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Following the COVID shutdown, the SUNY-Delhi foodservice auxiliary could not reopen the campus convenience store to offer food in the late evening. Vending…
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Non-bank ATM deployers expand in changing climate
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Non-bank ATM operators bounce back from the pandemic with acquisitions of bank terminals to expand their reach, boosting fleet numbers and increasing…
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On the leading edge? Don’t miss the Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology.
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Coffee consumption holds steady despite inflation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Americans are aware of the rising cost of coffee and are concerned about inflation, but consumption has not faltered, according to National Coffee Association…
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ICXA to honor Elevate winners at 7th annual summit
by Alicia Lavay — Executive Director, ICX Association
The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…
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Holy Cakes! Cupcake vending puts Missouri entrepreneurs on growth track
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Entrepreneurial couple Shelia and Anthony Caviness have turned their passion for cooking into a successful vending business with a custom built machine they…
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ATM industry urges Congress to take action on Safe Access to Cash bill
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Following high profile deadly shootings at ATMs, the industry is calling on Congress to act to protect access to cash.
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Convenience drives touchless payments as sanitation concerns subside
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
COVID concern has largely subsided, but many customers continue to appreciate the convenience of scanning a QR code when making a purchase at a vending…
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Call for nominations for Automation & Self-Service Awards
Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…
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