UBS Arena pioneers Amazon’s ‘On The Fly’ automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Guests can insert their credit cards at the entry gates. Once inside, anything they take off the shelf is automatically added to their virtual cart. They are…

Testing new technology? Run, don’t walk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Service businesses are relying on machine learning, unattended order stations and social media outreach, with additional solutions on the way.

Independent ATM operator growth options: Crypto and cannabis top the list

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cryptocurrency ATMs and cannabis dispensaries offer significant growth opportunities for independent ATM operators as the two industries expand at a fast pace.

Nominations open for 2022 Self-Service Innovation Awards

The awards are an important part of the Self-Service Innovation Summit, which runs from Dec. 14-16 at The Diplomat Beach Resort in Hollywood, Florida.

Following COVID-19: How coronavirus pandemic is impacting convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.

Remote work: How will it change coffee service?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The explosion in working from home unleashed major growth in at-home coffee consumption and experimentation, creating more nuanced at-home and away-from-home…

Robotic barista offers high quality coffee 24/7 for hospital staff, visitors

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Robojo uses a robotic arm to prepare and serve coffee in a cup in just 60 seconds. The machine includes a bean grinder, bean hoppers, powder flavor…

Belgian technology campus pioneers Selecta’s automated store

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Selecta's unattended Foodies Shop & Go store provided a reliable 24/7 solution for Corda Campus, home to 250 companies.

Sports betting: A $150B opportunity?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While casinos have taken the lead introducing sports betting kiosks, major league sports facilities, retailers and third party gaming machine operators are…

AI: What it can mean to your industry

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown in recent years, there is still a great deal of mystery surrounding it. Canteen, White Castle, Microsoft and…

Attendees, sponsors process learning, engagement at ICX Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the…

ICXA honors 2022 Elevate Award winners at annual Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.

ICX keynote: Lean on quality employees to innovate, grow

by Kevin Damask — Editor, Digital Signage Today

"Get your house in order." That was Andrew Laudato's opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in…

Feminine care vending startup taps DOOH to promote its wares

by Kevin Damask — Editor, Digital Signage Today

SOS, a vending machine company offering feminine products, noticed that Vistar Media was driving consumer experience focused media in the digital-out-of-home…

Ready-to-drink coffee: Expect the surge to continue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The growth of RTD coffee is expected to continue as stressed consumers seek to consume both energy and cold beverages.

Convenience gaming on a roll!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

States are legalizing video gaming thanks to a significant revenue opportunity. A veteran legal observer notes the growth has just begun.

How to manage risks with new technology: Experts weigh in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Investing in technology typically requires a certain amount of risk. By managing this risk, companies can achieve the benefits of new technology without…

What will retail’s future look like?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts at the NAMA show sought to unpack changing consumer work habits and how traditional service industries can reposition themselves to meet…

ICX Association announces finalists for Elevate Awards

by Morgan Petty — Executive Director, ICX Association

The finalists for this year's Elevate Awards feature innovators in kiosks, customer experience, omnichannel experience and more.

AMOA-NY honors LAI Games’ Chris Brady as Man of the Year

For the first time since 2019, the Amusement and Music Owners Association of New York held its annual gala in New York City to an enthusiastic crowd.