Features
Self-service innovation emerges faster, but 2023 brings new challenges
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels.
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Art and science of tech transformation in convenience services: Lessons from the pioneers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Introducing technology requires more than learning about new products, according to a panel of industry experts and operators. Instead, proactive operators…
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Is 5G ready for prime time in self service?
by Daniel Brown — Editor, Networld Media Group
James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…
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Self-service equipment finds more post-pandemic niches
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Post-pandemic, consumers want to return to stores, but they are also seeking an omnichannel experience that includes self-service equipment.
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Expanding into new services: Nuts and bolts
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Convenience services operators got a crash course on pivoting the business during COVID. Those lessons served them well when looking at new services to add in…
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Cash is not dead — it’s in transition
by Daniel Brown — Editor, Networld Media Group
A panel of experts convened at SSIS in Hollywood, Florida to discuss why “Cash is not dead,” including the value of cash in times of instability and its…
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Industry veteran Bob Hurley raises funds for charity along cross country bike ride
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Bob Hurley, his brother, Frank and a support driver biked across the country to raise money for charity. Hurley raised $18,000 for K9s for Warriors, which…
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How technology can redefine convenience services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of operators addressed the challenges and benefits of assessing and deploying new technology during the recent Self-Service Summit in Hollywood…
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How technology moves frictionless retail to a new level
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of shopping technology providers presented innovations that eliminate customer friction during the CES show in Las Vegas.
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How to use category management in micro markets and vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Advances in category management software provide the tools to allow operators to have the most profitable product mix for both micro markets and vending…
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Mobile pay and self-service kiosks: Partners or competitors?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Both mobile pay and kiosks have a role to play in today’s retail environment, but experts offered different views on whether or not the current customer demand…
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Innovation on display at CES: New parameters for consumer engagement
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While exhibits were organized by product and technology categories, self-service technology exhibits emerged throughout the show floors.
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Game plan for introducing automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As consumers become familiar with self service, retailers must rely on their employees to educate customers.
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Farmer’s Fridge’s Luke Saunders wows Summit attendees
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Luke Saunders, founder and CEO of Farmer's Fridge, described how he revolutionized the fresh food vending business during the recent Self-Service Innovation…
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NFT vending machine founder: ‘Don’t count crypto out’
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Hugo McDonaugh, who introduced a vending machine that offers non-fungible tokens, sees a big future for NFTs and cryptocurrency, despite some recent crypto…
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Trade shows, technology, market opportunities top reader interest in 2022
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Vending Times ranks the 10 best read stories in 2022 based on reader interest.
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Exhibit floor sizzles with excitement at Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors demonstrated advances in…
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Summit honors 2022 Self-Service Innovation Award winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Winners of the third annual Self-Service Innovation Awards accepted their plaques during the Self-Service Innovation Summit in Hollywood, Florida.
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How O’Hare taps self-service to meet the post pandemic customer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Chicago's aviation department responded to COVID by upgrading vending and self-checkout options that have largely restored concessions sales to pre-COVID…
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Acai specialist expands from brick-and-mortar to self-serve, robotic smoothie kiosk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Entrepreneur Charles Lee is on a growth curve with both his brick-and-mortar restaurants and free-standing, unattended robotic smoothie machines.
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