Features
What’s next for cashless payments in self service?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of self-service equipment providers covering a range of applications offered their takes on how they're meeting customer demands for expanding cashless…
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Can vending and micro market technology ever be foolproof?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
100% foolproof may not be possible, but convenience services operators continuously find new ways to improve their services and operations with technology.
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How to fight product shrink in micro markets
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While cutting-edge technology and data are key, good old-fashioned people skills and relationship-building (with customers and with your staff) are the…
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Innovation, post COVID challenges top Vending Times best-read 2023 stories
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
2023 proved to be a year of challenges and opportunities for convenience services. Operators were enthused by the technology innovations that came on the…
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Customer expectations for convenience services: Can you deliver?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service…
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Nailing the right self-service solution; an ever evolving challenge
by Daniel Brown — Editor, Networld Media Group
How do you pick the right kiosk for your customers? This was the topic of a panel discussion, "Check in kiosks: finding the right solution for your venue,…
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New frontiers for convenience dining: How airports lead the way
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at last week's Self-Service Innovation Summit got an inside view of Burger King’s digital partnership with HMSHost, its airport foodservice partner.
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Do ATMs need more features?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Are advanced features for ATMs useful...or unhelpful?
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Tech exhibits enthrall attendees at Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors presented advances in…
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Self-Service Innovation Summit honors 2023 Automation & Self-Service Award winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its…
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Migrating to self service: A roadmap to success
by Daniel Brown — Editor, Networld Media Group
Mike Abecassis, founder and CEO at GameTime and General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring…
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Finalists named for 2023 Automation & Self-Service Awards
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending…
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Burger King’s self service play in airports: An inside look
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Steven MacArthur-Brooks of Burger King will interview HMSHost's Neil Thompson during a keynote presentation at the Self-Service Innovation Summit on Dec. 5 in…
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How Kodak Moments tackles the tech savvy customer: An inside view
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery…
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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty
by Daniel Brown — Editor, Networld Media Group
The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.
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ATM, Self-Service Software guide offers exclusive information on industry
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…
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Digital innovation in travel: Is the next frontier airport dining?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Next month, Neil Thompson of HMSHost will share his insights about what future innovations are in store for airports during a keynote presentation at the…
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‘Bar arcades’ ride surging demand for social gaming
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
One of the more recent innovations for restaurants with bars has been the "bar arcade" concept that marries a traditional pub to an amusement arcade.
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How c-stores tap tech to meet changing customer habits
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The convenience store sector is in a major transformation mode and challenged with meeting customer expectations, deploying smart tech while growing the bottom…
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How Farmer’s Fridge reaps success in challenging times
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Luke Saunders, founder and CEO of Farmer's Fridge, sees technology, food and supply chain as the key elements of his company's sucess. The company continues to…
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