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Tech 2 Success White Paper Offers Micromarket Connectivity Insight

Posted On: 6/13/2016

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TAGS: Tech 2 Success, micro market connectivity, vending operators, John Hickey, micro market service calls, self-checkout kiosks, OptConnect, wireless solutions

NEW YORK CITY -- Tech 2 Success, an IT and operations advisor, is offering a free white paper to help vending operators understand options and challenges of micromarket connectivity from the sales process to installation and daily management.

According to Tech 2 Success's John Hickey, 25% to 50% of micromarket service calls are related to challenges with the client's onsite Internet connectivity.

"Micromarket connectivity can slow the sales process and add delays and complexity to the install process costing significant losses in revenue for operators," Hickey said. "In addition, a majority of service calls and issues are connectivity related and can be avoided with a standard connectivity method."

The white paper is available here.

Tech 2 Success provides project and change management, process improvement and technology automation services to the vending industry. It offers private cloud services to small and large businesses and is an OptConnect managed wireless solutions reseller.