You’re Probably Not Expecting These Trends In 2020 (Part 2 of 2)

by Paul Schlossberg
Posted On: 1/7/2020

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What do the “experts” say we should be expecting in 2020? We’ve read a lot of articles and blogs offering some unique and interesting perspectives on what will be new and different in 2020. 

Without citing all the specific resources and links directly in this posting, we will point out a few subjects you might want to be aware of in planning for 2020 and beyond. You’ll find that we have provided some URLs near the end of this post. You can click on any of those links if you want to dig deeper into a broader range of future insights.

You should be thinking about these subjects (not in any specific priority order):

1.  Electric vehicles: Most of our routes are local. Plan to investigate electric and other alternatives when you need to add or replace vehicles for your fleet. The added cost for the vehicle might be offset by operating and maintenance cost savings.

2.  Food trucks: We’re seeing more new players locally in the Austin area. Odds are it’s the same where you live. Some chefs and restaurants are adding sophisticated food trucks for catering or special events. You’ll find them on college campuses and B&I (business and industry) sites. There are food truck parks where you’ll find a “food court” with a wide range of menu offerings.

3.  Loyalty programs: Everybody’s doing it -- or so it seems. Keep your eye on what convenience stores are doing with their loyalty programs. They communicate directly with enrolled shoppers to bring them in or bring them back for return visits. There are special offers. New products are announced and promoted directly -- before shoppers are in the store.

4.  CBD: Unless you’ve been sleeping you’ve missed the news about CBD products and related food, snacks and beverages. These products are being offered as states and localities legalize the sale of medical and recreational marijuana and CBD products. If you want to get some basics check this link: “Cannabidiol (CBD) — what we know and what we don’t.” It was posted from Harvard Health Publishing (at the Harvard Medical School). “CBD stands for cannabidiol. It is the second most prevalent of the active ingredients of cannabis (marijuana). While CBD is an essential component of medical marijuana, it is derived directly from the hemp plant, which is a cousin of the marijuana plant. While CBD is a component of marijuana (one of hundreds), by itself it does not cause a ‘high.’” What’s the future for CBD in our business? That is unclear. You will have to deal with specific legislations and regulations. And, you should expect that some clients will be reluctant to have CBD products sold on their premises.

5.  Flexitarians: There has been a continuing increase in the number of people who are regularly eating vegan or vegetarian foods -- even though they are not full-time adherents to that dietary lifestyle. We posted “Vegetarians And Vegans: Is This An Opportunity For You?” on 1/8/2019. Pay attention to your locations to see if there is an increasing number of flexitarians at these site(s). You might need to diversify your product offerings to accommodate their preferences.

If you want to sell more stuff, you should be aware of some of these other trends and innovations. It is highly likely that you might encounter some new developments that will have a significant impact on how you do business in 2020 and in future years.

Here are some interesting posts you might enjoy. Sources include: (1); (2); (3); (4); (5) two from


Paul Schlossberg is president of D/FW Consulting, working with clients to merchandise and market products in impulse-intense selling environments, such as vending, onsite foodservice and convenience stores. Based in the Austin, TX, area, he can be reached by emailing to, calling him at (972) 877-2972. The company is online at