USAT Announces Broad Availability Of Seed Markets Software

Posted On: 2/23/2018

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MALVERN, PA -- USA Technologies Inc. said it has expanded its newly acquired micromarket optimization solution, Seed Markets.

The cloud-based and mobile solution was introduced in 2016 in a limited-test deployment, bringing select micromarket operators the same service efficiency tools already available for vending through Seed Pro and for office coffee services through Seed Delivery. USAT said dozens of its customers have since signed on to use Seed Markets, including All Star Services (Port Huron, MI), One Source Office Refreshments (Pottstown, PA), K&R Vending (Bridgeton, NJ), Imperial Cos., (Tulsa, OK), CL Vending (Cedar Lake, IN), Southern Canteen (Ardmore, OK) and Gulf Coast Canteen (Ocean Springs, MS).

Operators can simplify their operations by standardizing a single set of mobile and Web-based tools for markets, vending and OCS. Drivers can now use the same Seed Mobile driver handheld app to service markets, as well as vending machines and OCS stops. This minimizes time spent on training and eliminates the need to switch applications or devices. Seed Mobile also features market-specific enhancements such as laser barcode scanner support that make inventorying faster.

With the implementation of the new NAMA standard on VDI VMS/MMS integration, USAT now has the ability to accelerate the integration of Seed Markets with micromarkets on which the NAMA standard has been implemented, which eliminates delays stemming from unique development work that would otherwise be required to integrate Seed Markets with the various micromarkets.

Route schedules for markets, vending and OCS can all be managed in the same Web-based interface. Schedules can be market-only or mixed with vending and/or OCS. Markets can even be split across routes, where a market's snack racks and drink coolers can be serviced by a regular vending driver, while a market's food coolers can be serviced on a food route. Dynamic Scheduling helps to avoid wasting valuable route labor on markets or sections of markets that don't need service.

Seed Markets simplifies an operator's warehouse operations as well. Operators no longer need to train warehouse employees on multiple systems, because the same Seed Office Web and mobile apps now handle inventory management and accountability for markets, vending and OCS. For operators who want to pre-pick market orders with vending orders on the same route, Seed Markets supports a "one pass" pre-pick operation that allows markets and vending machine pre-picks to be selected at the same time, increasing picker efficiency.

Financial reporting can be run across all three lines of business in a single report, making a rolled-up customer P&L or Category P&L easy to generate without having to manage data from multiple systems. Operational reporting is also consolidated, allowing the generation of driver and route performance metrics across vending, markets, and OCS. Cash collected from markets is reconciled with cash counted in the money room, enabling the reduction of cash shrinkage and better oversight of cash flow.

"We have seen remarkable results since integrating with Seed Markets," said All-Star Services chief operating officer Duncan Smith. "Servicing markets is 30-50% faster, revenue per visit has increased because markets are better stocked, and we've reduced the time it takes to pick beverage orders from the warehouse by 33%. Seed Markets has also saved time on re-stocking by reducing the amount of product being brought back from the field to the warehouse."

USAT expanded its end-to-end enterprise services with the addition of Seed Pro and Seed Office solutions to its cashless payment platform following its acquisition of Cantaloupe Systems in November 2017. The acquisition added logistics, dynamic route scheduling, automated pre-kitting, responsive merchandising, inventory management, warehouse and accounting management to USAT's existing portfolio of cashless payment, loyalty and consumer engagement services.