Starbucks Expands Uber Delivery Service To 6 More Cities

Posted On: 1/22/2019

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SEATTLE -- Starbucks Coffee Co. is piloting its Starbucks Delivers service in six more cities, going head to head with office coffee service operators by providing coffeehouse beverages with ultimate convenience to the workplace customers they serve.
 
The expansion, in partnership with Uber Eats, began on Jan. 22 in San Francisco, the first of six new markets to offer the service to customers. Customers will be able to access Starbucks Delivers through the Uber Eats mobile app. Starbucks says 95% of its menu items are available for delivery, and there’s a $2.49 for each order. Uber guarantees delivery in 30 minutes or less.
 
Following an initial test in Miami, the coffee giant remains on track to bring Starbucks Delivers to nearly one-quarter of U.S. company-operated stores, with planned expansion to select stores in Boston, Chicago, Los Angeles, New York and Washington, DC, in the coming weeks. In total, Starbucks Delivers will be available in seven U.S. cities this spring.
 
The U.S. expansion of Starbucks Delivers follows a test in Miami that began in fall 2018. The expansion coincides with the kickoff of a new pilot, due to begin later this month, which will see London chosen as the first European city to trial Starbucks Delivers, powered by Uber Eats.
 
“We know we have untapped customer demand for Starbucks Delivers in the U.S. and starting today, we’re expanding our best-in-class experience to our customers both in and out of our stores,” said Roz Brewer, group president and chief operating officer for Starbucks. “We’re building on key learnings from past delivery pilots and by integrating our ordering technology directly with Uber Eats, we’ve unlocked the ability to bring Starbucks to customers for those times when they’re not able to come to us.”
 
Starbucks Delivers was first announced in August 2018 in China through a partnership with Alibaba and on-demand food delivery service Ele.me. By the end of 2018, delivery services had expanded to 2,000 stores across 30 cities in China, while also being introduced to select stores in Tokyo and Miami.