Sacoa Debuts New Hardware And Management Tools At IAAPA Show

Posted On: 12/6/2018

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WHAT'S NEW? Visitors to Sacoa's booth at Attractions Expo found a number of new products on display. Among them were M-POS (upper left), a mobile POS solution that offers all the features of Sacoa's desktop POS in hand-held format; the Spark (above center), an economical game controller with 2.8" HD color display with built-in RFID and NFC-reading capability (magnetic card recognition is optionally available); the K4 (at right), Sacoa's latest kiosk, with 32" touchscreen interface and an expanded feature set; Sacoa's Mobile App (at lower left), which enables registered guests to access their Playcard accounts and location data; and a convenient mobile waiver form (lower center) that patrons can sign before entering the location.
 
ORLANDO, FL -- Sacoa introduced eight products at the recent International Association of Parks & Attractions 2018 Expo here.

Sacoa's new Spark is designed as a low-cost game controller. The small-footprint reader, equipped with a 2.8" HD color display, is able to read RFID and NFC media – cards, wristbands, tokens and key fobs – out of the box; magnetic card acceptance now is optional. Its back-lit illumination, adjustable to display age restrictions, promotional offers, tickets awarded and other user messages, enhances the customer experience. Spark is fully Universal Card Link (UCL) compatible, and is water and dust resistant in its tap version.

The new Sacoa K4 kiosk features a 32" touchscreen interface with which patrons already are familiar, offering intuitive buying and reloading, providing detailed analysis and supporting integration with customer relationship management software. The K4 enables multiple card purchases in a single transaction; purchases can be made using cash or credit cards. The software is multilingual, able to support any number of languages. The new kiosk may be used to purchase any combination of Credits, Time-Play, and Passports. Options include a second screen for use as an advertising platform to display slide shows, animations and other content.

Making its debut at the IAAPA Expo was Sacoa's Mobile App, which allows registered guests to check their Playcard balances, accumulate reward points and use their credit cards to take advantage of special offers with their smartphones. The app also provides store details: map location, direct telephone dialing and a website link as well as access to online party booking applications. Its push-notification feature can keep customers updated with the location's latest offers and news. The app can be branded with the operation's own look feel. It's available for both Apple iOS and Android platforms.

Also new at the Attractions Expo was Sacoa's Zodiac administrative console, described as a Sacoa Playcard-responsive, friendly multilingual system configuration tool. Because it's Web-based, it permits configuring any system detail through a simple Web browser opened on a desktop computer, a tablet or a smartphone. Configurable items include game pricing, POS and mPOS products and buttons, product stock and security features. It includes tools for system maintenance and reporting, including a trouble-shooting wizard with video tutorials, a system health monitor, game controller enable/disable and access control, provision for card roaming and search, access to sales and collection reports, and more.

Another software innovation from Sacoa increases the ease and convenience of signing waivers. This signing capability, offered through CRM, enables registered guests to sign waivers online before entering the facility, providing a faster check-in process. Signed waivers are stored online.

Sacoa introduced a mobile POS option at the IAAPA Attractions Expo. Compact and portable the new M-POS provides all the features that the desktop POS can manage, including Playcard analysis, sale and recharge and retail merchandise sales. It supports credit card payment, printing and game emulation as well, all through a user-friendly interface.

Striving to strengthen communication with customers, the new Sacoa Dex is described as a dynamic marketing tool for publishing content on tablets, TV monitors and LED screens in any location, inside or outside the location, quickly and simply. Important benefits claimed for the new tool are segmentation of promotions by time, location or metrics, cross-selling by u-selling products and enabling one-to-one communication through interactive apps.

Finally, Sacoa announced that its online store now provides an easier way to order Sacoa equipment and parts. It permits the operator to check the newest items and latest releases, follow up by tracking the progress of an order and quickly receiving everything they need to avoid interruption of business.

TEAM EFFORT:  Sacoa staff turns out in force for IAAPA 2018 Attractions Expo. From left, they are Jorge Gambini, Diego Pérez, Brian Duke, Jason Kraus, Sebastian Mochkovsky, Jorge Mochkovsky, Pol Mochkovsky, Marcelo Fernández Barrios, Alejandro Pomeraniec, Violeta Pérez, Cesar Pampin and David Pase. Sacoa unveiled a range of new products at the IAAPA show.