Help Your Customers Choose The Right Office Coffee Machine For Their Business

by Christopher Betti
Posted On: 11/15/2019

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Most of us start our days with a cup of coffee while still at home but getting that second or third pick-me-up of the day is important. That's why office coffee machines are so popular. There are many types of coffee and several types of commercial coffee machines so this can cause some confusion for your customers. Which coffee machine makes sense for my business?

From a brand prospective, we are able to recommend the following brands as the ones that truly deliver on their promises the perfect cup of coffee: Lavazza, Cafection, Newco, Necta, Wittenborg and Saeco.

But let's take a look at some of the types of coffee and types of coffee makers so you can better educate your customers.

Coffee Types:

Espresso drinks -- These drinks can be from ground coffee or a capsule depending on the brewer you have.

• Latte -- consisting of steamed or scolded milk and a shot of coffee. It's quite frothy and not overly strong.

• Cappuccino -- likely the most popular type of all. This type of coffee consists of three layers: a shot of espresso, a shot of steamed milk, and lastly, a layer of foamy milk.

• Americano -- very simple and adored, it's made by adding hot water to espresso coffee.

• Espresso -- small, but a strong beverage. They are a true pick-me-up on a rainy day. Often made in a dedicated espresso machine.

• Mocha -- this is a latte with chocolate powder or syrup, and sometimes whipped cream.

• Flat White -- made by pouring steamed milk from the bottom of the jug over a shot of espresso.

Drip Coffee:

• Pod Coffee -- this type of coffee covers a variety of kinds. Pods are simple to use and offer the option of drinking flavored coffee.

• Ground Coffee -- known for its natural taste, this type of coffee is made from ground beans.

All of these types can be achieved through a variety of brewing systems -- but some are better suited for an office environment. Below, we will cover the ones that truly stand out.

Types of Office Coffee Machines

If your customers have a coffee maker at home, they are most likely used to it. It may be an amazing pick, but not necessarily for a business setting, which is why it's important to choose wisely.

Here are some of the best coffee machine types for an office:

Bean-To-Cup Coffee Machines

Adored by coffee addicts far and wide, these machines deliver the most authentic, fresh and aromatic coffee of all. The reason for that is that they freshly grind coffee beans preventing them from losing their flavor, aroma, fragrance,and oils.

Offer this type of machine to serve freshly ground coffee.

Espresso Machines -- Pod or Bean-to-cup

Who doesn't love a shot of espresso? Even a single cup will keep you awake on even the most dreary, grey morning -- and it tastes delicious.

Espresso machines force pressurized water to near boiling point through some ground coffee and then filter it to produce the final beverage. Espresso has a very short brewing time in comparison to regular coffee, but truly pack some punch and deliver the ultimate joy of tasting coffee.

All of the brands listed above produce quality espresso machines: Lavazza, Cafection, Newco, Necta, Wittenborg, Saeco.

Offer this type of machine to serve hand-crafted espresso drinks.

Coffee Pots

Coffee pots, also known as drip brew coffee makers, are some of the most popular - and with good reason. They're ones your customers most likely use at home, but they are well-suited for an office environment.

Why are they so great for an office? Because in a pot, you are able to make several cups of coffee at once. Your customers can maximize the amount of coffee brewed at once, saving everyone time.

Such office coffee makers often feature a large carafe that can hold over 10 cups of coffee, often made of stainless steel, glass, or durable plastic. They come with a filter, so the coffee has a superior taste & is perfectly safe to drink. They're a fantastic pick for a bigger business that has a lot of people drinking coffee on a given day.

As one of the most popular of all, we can once again confirm that all of our favorite brands produce this type of coffee maker.

Offer this type of machine to serve ground coffee and in some cases freshly ground.

Single Cup Coffee Makers

In contrast to our previous suggestion, these coffee makers deliver just one cup of coffee at a time. This too has its benefits - even in a bigger office. Everyone always drinks fresh premium coffee just the way they want them.

These coffee makers come in many different shapes and sizes, but many of them feature the use of coffee capsules. This makes brewing coffee extremely easy, and also allows employees or customers to choose the exact flavor they feel like drinking that day.

Some single cup coffee makers deal with more than just capsules. Among these, you will find espresso machines that will also prepare a latte or a cappuccino with ease. They are known to be simple to use and start brewing coffee with the touch of a button.

Some of them come with enough features to fully replace a coffee shop. In fact, many people drop coffee shop visits almost entirely when they purchase a quality single cup coffee maker.

Our chosen brands also dabble in single cup coffee makers, and with great success. Lavazza and Saeco are especially known for their quality single-serve coffee makers.

Offer this type of machine to serve pod coffee in a variety of flavors and coffee options.


With the right education, your customers will easily understand that adding office coffee service is a sound business decision.

Christopher Betti

CHRISTOPHER BETTI is director of vending and office coffee sales for Betson Enterprises. Betson is a leading vending machine distributor representing the majority of vending manufacturers offering solutions to provide customers for coffee, cold beverages, snacks or light meals.