For Millennials, The Pursuit Of Happiness At Work Means Having Purpose; Everyone Else Just Wants Control: Mars Drinks Study

by Mars Drinks Press Release
Posted On: 8/5/2016

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TAGS: workplace wellbeing, millennial workplace attitude, Power of Choice at Work study, Mars Drinks, Dr. Tracy Brower, Flavia, office coffee service, vending


Source: Mars Drinks | Released Aug. 2, 2016

PHILADELPHIA--August 2, 2016 -- Most people believe millennials are demanding in the workplace because they want to be in charge, but a new study finds they are more driven by a sense of purpose. All other generations need control to thrive at work. These findings emerge from a new study called "The Power of Choice at Work" from Mars Drinks, a 100% workplace-focused division of Mars Inc. The study sought to understand what gives people a sense of wellbeing at work.

"People want to know their opinions matter," said Dr. Tracy Brower, Mars Drinks global vice-president of Workplace Vitality. "The most important factor in fostering a sense of wellbeing is offering employees the opportunity to make meaningful choices."

Drawing upon extensive literature review, focus groups, in-depth interviews, direct observation and conducted across 4,000 people in North America of all generations, regions, genders and types of work, the study found:

» When people feel a sense of control, they are 57% more likely to be engaged, 55% more likely to collaborate, 53% more likely to be productive and 86 percent more likely to enjoy a sense of wellbeing.

» They are also more likely to report feeling satisfied with their lives, being healthy, having positive relationships and experiencing a sense of overall happiness.

Organizations that participated in the study offered workers a wide range of choices, including options to decide when they work. They also empowered workers to decide where to work by providing a range of office settings -- from phone booths and huddle spaces to café-style lounges featuring a wide variety of workplace beverage choices.

However, as the data also illustrates, the key is for companies to understand how workers view and utilize the various alternative workspace options and this varies widely by generation. For example, the research showed that while workers of all ages enjoyed their in-office café experiences, there were significant differences:

» Millennial employees look at work cafés as an alternative work space;

» Generation X employees use work cafés to take a break and decompress; and

» Baby Boomers are more inclined to socialize in cafés than focus on work.

"The 'work café' experience attracts all generations, but for different reasons," said Dr. Brower. "Millennials, who thrive on collaboration, prefer to use the work café for informal collaboration sessions. On the other hand, GenXers equate productivity with effort, so they like to grab a cup quickly and get back to work. Baby Boomers feel friendships can enhance their wellbeing, which is why they are likely to socialize in the work cafe."

"The major takeaway from the study is if you build it, they may not come," Dr. Brower pointed out. "If the company vibe says, 'you must be at your desk to be perceived as working,' it will be difficult to convince people to use the work café as alternative space."

The "Power of Choice at Work" study is part of a larger body of research around Workplace Vitality, a concept developed by Mars Drinks to help organizations understand how to foster vibrant, thriving workplaces. The research suggests that for organizations to reach their full potential, they must create work environments where people have a sense of empowerment and belonging. Mars Drinks calls this kind of place -- where collaboration, engagement, wellbeing and productivity meet -- Workplace Vitality.


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To learn more about Mars Drinks, its portfolio of workplace designed technology and products and Workplace Vitality, visit

ABOUT: Mars Drinks creates great tasting moments at work by being at the center of workplace engagement, collaboration, productivity and wellbeing. Throughout North America, Europe and Asia, Mars Drinks supports businesses that want to provide great working environments for their people. Part of Mars Inc., Mars Drinks focuses its resources on the workplace, with the belief that people are the most important asset to any business. In 1973, Mars Drinks introduced Klix, the first-ever fully automatic in-cup drinks vending machine that serves large manufacturing channels across Europe. In 1984, Mars Drinks pioneered the single-serve hot drinks category, introducing Flavia, the first system for making hot drinks using fresh ground coffee and leaf teas sealed in individual servings. Through its Alterra Coffee Roasters coffees, the Bright Tea Co. teas and Dove hot chocolate, Mars Drinks creates more than 1 billion great tasting moments at work.

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