Did That Delivery Driver Eat Some Of My Food?

by Paul Schlossberg
Posted On: 8/7/2019

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Do you enjoy the convenience of having food delivered to your home or office? We do it now. We've done it frequently in the past, both at home and at work. It's nice to sit around and share an enjoyable conversation and some food and beverages -- whether it's with work colleagues, friends or family.

Have you considered that maybe you're sharing your delivered food order with some uninvited and unintended "guests?" It's probably not something you haven't thought about -- until now.

Maybe you missed the news on National Public Radio (NPR). The headline at the NPR website says it all - " 1 In 4 Food Delivery Drivers Admit To Eating Your Food ." Think about it for a moment. Or maybe it's better to not think about it at all.

This report is based on a survey done by U.S. Foods, the foodservice distribution company. The research "…gathered information from about 500 food delivery drivers and more than 1,500 customers in America who order through apps such as DoorDash, Postmates, Grubhub and UberEats."

One of the most important sentences in the NPR posting was: "Of the drivers surveyed, 54% admitted to being tempted by the smell of a customer's food, and about half of those people actually took a bite." In the survey responses, "…85% of customers recommended adding tamper-evident labels or packaging."

Ultimately this is about two primary issues. One is food safety. If someone, a delivery driver in this case, opens food containers from a customer order, there is a risk of contamination or worse -- food poisoning. The other is trust. We all must have confidence that the companies and people who handle, serve and deliver our food are "doing it right." If they are "doing it wrong" -- why should we do business with them?

You should be vigilant when receiving a delivery meal or beverage order. And when you're at work, be even more sensitive to food safety in your operations. It takes significant attention to detail to establish and maintain very high standards for food safety. If you want to sell more stuff, make food safety a priority for everyone every day.

Paul Schlossberg is president of D/FW Consulting, working with clients to merchandise and market products in impulse-intense selling environments, such as vending, onsite foodservice and convenience stores. Based in the Austin, TX, area, he can be reached by emailing to Paul@DFWConsulting.net, calling him at (972) 877-2972. The company is online at www.DFWConsulting.net