According to Hickey - Episode 2

Posted On: 2/11/2019

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This episode is a discussion on some of the very cool innovations from the 2019 NRF (National Retail Federation) Show.  John discusses how Alibaba stole the show from the big brands on the main floor, how generic versions of AmazonGo stores will have a hard time deploying, due to operations, not technology and how some of the not so big companies fair in their booths at these giant trade shows.

» JOHN HICKEY co-founded Tech 2 Success in 2014 to provide cloud hosting, OptConnect connectivity for micromarkets, OCS e-commerce sites, Internet marketing, website design, and operations improvement and IT consulting to vending, OCS and micromarket operators of all sizes. Tech 2 Success also provides support for several manufacturers and payment system providers. Prior to forming Tech 2 Success, Hickey served in executive roles in IT and operations for several vending operations. He led a diverse team of IT and operations professionals to achieve unmatched service metrics, inventory and cash accountability and data intelligence by developing and implementing a remote monitoring and dynamic routing system that was just a vision at its commencement. Tech 2 Success is online at