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Issue Date: Vol. 54, No. 5, May 2014, Posted On: 4/25/2014

NAMA Supervisor Development Program Returns: June 5-6 In Las Vegas

Emily Jed
TAGS: National Automatic Merchandising Association, NAMA Supervisor Development Program, Dennis Reynolds, vending machine, vending operator, vending industry education

CHICAGO -- After a two-year hiatus, the National Automatic Merchandising Association's Supervisor Development Program is returning with a new faculty, added topics and a two-day format. This year marks the 12th program, which will be held June 5-6 at the Tropicana Las Vegas. SDP is designed for professionals recently promoted to a supervisor position to hone their management skills.

New topics include principles of stress and time management; managing difficult conversations; and handling customer relationships and complaints. The NAMA program will also cover personal leadership development, general management decision-making, effective communications, problem solving and coaching for top performance.

Washington State University Professor Dennis Reynolds, who is a frequent speaker to management groups in Asia, Europe and North America, is a new instructor for the program. A faculty of industry experts will join him.

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