WOOD DALE, IL -- New from Speedy's One Stop Repair Service is a coin hopper mounting system designed to simplify the addition of a high-capacity dispenser to games requiring a continual supply, especially quick-action coin games.
The kit provides all the necessary parts and components, plus a 3D installation template to facilitate installation. It includes a custom interface board with simplified wiring for easy integrations, a reset switch capable of remote actuation, a test-dispense button, power and status LED indicators, and programmable coin payout.
The kit runs on 12V. DC power, drawing less than two amperes, and features a low-profile design to expedite installation. The high-capacity hopper can accommodate as many as 1,500 tokens; its angle is adjustable to 30°. A lamp illuminates to signal a "low token" condition when the quantity remaining drops to 60; it flashes when the hopper is empty.
The hopper automatically dispenses unfulfilled tokens upon reset; a durable powder-coat finish protects it. The system is said to be compatible with any card reader or other device that sends a pulse.
Speedy's One Stop Repair Service originally was established by Namco Entertainment to support its own equipment, and expanded to offer its services to operators nationwide three years ago (see VT, May 2010). The company can be reached by calling (630) 238-2229, and maintains a website at sosrepairservice.com.
BEHIND THE DEVELOPMENT OF SPEEDY'S HOPPER KIT
"The impetus behind developing and marketing this product was our own experience with existing solutions when operating any game that requires a coin for operation in a debit card location," said Speedy's director Ken Walters. "Perviously, we had two choices: buy a rudimentary hopper kit or install a changer with a card reader installed to exchange card credits for coins.
Because the existing hopper kit solution was very minimal, consisting of a controller board, plastic coin cup and hopper, we found ourselves having to fabricate a custom mounting system for each title, hacking and drilling into the game," Walters continued. "You had to then try line up the hopper with the coin cup and insure that all of the coins actually made it to the customer when dispensed. This was extremely time intensive and carried a huge labor cost in addition to the high cost of the kit. We did for a number of locations and luckily had some talented craftsmen that could pull this off. Outside of a few big operators in the industry, most locations would have a very difficult time doing this on their own.
According to Walters, the more painless method was to install a card reader on an existing changer, place the changer in the coin-action game area of the location and have the customers swipe their cards to get tokens for play. "We have found that this leads to confusion for the customer because they have to find the changer (walk away from the game), swipe their card at the changer for coins (another decision point), return to the game and swipe their card either before or after game play depending on the system in order to get their points added to their cards," he explained.
"In the locations where we used the changer method," Walters reported, "coin-action games that would rank at the top of the earnings list in a traditional location fell to the bottom of the list." According to Walters, there were too many decision points for customers, so many would walk away from the games.
"With all of this in mind we set about to design a complete, all-in-one, easy to install hopper kit," the Speedy's director said. "Our mounting bracket incorporates the hopper, the coin cup and coin guides into a single unit that simply requires a single access hole in the cabinet for the coins to be fed to the customer. Behind the scenes, the interface board was designed to use the same 12VDC power as the card reader system. Additionally, we include an indicator light that will signal the location employees in the event that the coin level is low (continuously lit) or if the hopper is empty (flashing)."