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Vol. 50, No. 2, February 2010

Vending Features
AMS Introduces ‘WideGem’ Ambient-Temperature Glassfront Vender
Tim Sanford
AMS WideGem New WideGem is a full-size glassfront machine that builds on the success of SlimGem, Automated Merchandising Systems’ first machine built with a non-insulated cabinet. Both offer a lower-cost solution to vending products that do not require refrigeration, and the company is presenting them as “the wide and narrow of non-insulated vending”...

Apriva Teams Up With Visa On Turnkey Vending Payment Solution
by Staff Reporter
Apriva and Visa have entered into a strategic partnership to offer cashless payment technology to vending operators in the U.S. Apriva plans to integrate Visa’s payWave with its own proprietary secure wireless payment processing solution, providing operators a turnkey method of processing contactless and other cashless payments made at vending machines...

AVT Wins Order For Food Venders To Serve New York City Schools
by Staff Reporter
AVT Inc. has reported that it will supply product-dispensing machines to two major partners who have obtained a $100 million contract from the New York City school system. AVT founder Shannon Illingworth says his company is the preferred vendor in this contract and predicts that AVT venders will generate more money per machine than previous venders...

Betson Readies Vending-Amusement Show For Upstate NY In April
by Staff Reporter
The Betson sales office in Syracuse, NY, said it will hold its annual Upstate New York exposition on April 16 and 17 at the Turning Stone Resort and Casino in Verona. The show has grown into one of the largest regional events in the northeast. The New York State Automatic Vending Association will hold a special luncheon on the first day...

Cadbury Acquisition Positions Kraft As No. 1 Confectionery Company
by Staff Reporter
cadbury, kraft, vending The acquisition of 186-year-old Cadbury will make Kraft the world's biggest chocolate and confectionery producer by revenue, adding such brands as Dairy Milk and Creme Egg, Trident gum and Green & Black's to Kraft's portfolio. Kraft will also become the No. 2 gum producer, behind privately held Mars Inc., and consolidate its position as the world's second biggest food group with combined revenue of nearly $60 billion in 2008...

Cadbury Agrees To $19.6B Takeover By Kraft, Ending 4-Month Standoff
Tim Sanford
Cadbury agreed today to a takeover offer from Kraft valued at $19 billion. Kraft's original, unsolicited offer, made in September, was worth about $16.7 billion. The merger of Kraft, the maker of Oreo cookies and Ritz crackers, and Cadbury, producer of Trident gum and Cadbury Creme Eggs, would form the world's largest confectionery company, with an estimated $50 billion in annual revenue...

China Federation Plans 7th Vending/OCS Show For Shanghai In June
by Staff Reporter
Shanghai will play host to the China Vending & OCS Show 2010 from June 25 through 27. This will be the seventh presentation of the annual show, which has grown steadily from year to year. It’s organized by Shanghai Tiansheng Exhibition Service Co...

Coke Vender Dispenses 'Happiness' On Viral Video
by Staff Reporter
Vending takes center stage in Coca-Cola's first crack at viral marketing, which appears to be an instant success. The "Happiness Machine" video racked up more than 700,000 views within the first 24 hours of going live on Coca-Cola's YouTube channel...

Cologne Will Host Eu’Vend In Conjunction With coffeena In 2011
Tim Sanford
Eu’Vend, the international trade fair for the vending industry, will take place in conjunction with coffeena, the international coffee and tea fair, starting in 2011. Both shows are scheduled next year for September 8 through 10 at Germany's world-famous Cologne Fairgrounds...

Crane Co. Q4 Net Improves; Merchandising Sales Decline 8%, But Turn Profitable
by Staff Reporter
Crane Co. reported fourth-quarter 2009 net income of $47.7 million, or 81¢ per diluted share, compared with a net loss of $8.3 million, or 14¢ a share, in the previous fourth quarter. Crane's vending machine and payment systems unit reported sales of $71.7 million, declining $6.5 million, or 8%, compared with 2008's fourth quarter...

Food Network Canada Ties Vending Machines Into New Cooking Series
Emily Jed
Vending machines are front and center in a new marketing campaign launched by Food Network Canada to drive awareness of the premiere of the Top Chef Masters series. Decals on machines in 500 locations across Ontario challenge patrons to create their own dish using only foods found in the vending machine...

Kraft Sells U.S. And Canadian Pizza Businesses To Nestlé For $3.7B
Tim Sanford
Kraft is planning to sell its North American pizza business to Nestlé for $3.7 billion. The sale includes the Tombstone, Jack's and DiGiorno brands in the United States, the Delissio brand in Canada and a license for the California Pizza Kitchen trademark...

NAMA Plans Feb. 1-5 Legislator Information Fête In D.C.
Tim Sanford
National Automatic Merchandising Association is preparing to inform the elected officials about contemporary advances in vending and OCS. It will be hosted in conjunction with the NAMA Winter Board Meeting in the nation’s capital, which is scheduled for next week, Feb. 1-5. The gathering also will give the association’s directors the opportunity to meet personally with legislators and showcase the latest vending technology...

NY Governor's Proposed Soda Tax Returns In 2011 Budget
Emily Jed
New York's operators and vending machine patrons escaped Gov. David Paterson's proposed soda tax last year, but it's back on the table in the state's $136 billion 2011 budget he unveiled on Tuesday...

Vend Central Grows In Maryland By Boosting Operator Efficiency
Tim Sanford
Vend Central, a 14-year-old cash-and-carry vendible product distributor, has relocated to larger facilities in Baltimore. The brand-new warehouse and office complex provides more than 28,000 sq.ft. of floor space, three times the size of its former facilities...

Virginia Assn. Rallies Opposition To Vague School Nutrition Rule Proposals
Tim Sanford
The Virginia Automatic Merchandising Association reports that its legislative consultant has called attention to four measures introduced in the state legislature. Among other things, these initiatives would require the Board of Education to issue regulations establishing nutritional guidelines for all "competitive foods" sold in schools during regular hours...

Music and Games Features
'Best Of' Playlists And Miranda Lambert Promotions Highlight January Jukebox Activity
by Staff Reporter
Ecast, jukebox Now available on jukeboxes connected to the Ecast network are three "Best Of" playlists that highlight the upcoming Grammy Awards, 2009's top network play and last year's most popular emerging artists. On TouchTunes screens, fans of country singer Miranda Lambert can enter the “Join the Revolution” sweepstakes...

Alabama Governor Fails Again With More Attempted Bingo Raids
Marcus Webb
Alabama electronic bingo Three weeks after a judge's restraining order blocked the Alabama governor's Task Force on Illegal Gambling from raiding the County Crossings resort and bingo operation here, the unit tried it again on Jan. 29 and failed again. About 140 Alabama state troopers arrived at County Crossings around 4 a.m., ready to haul way the facility's 1,703 electronic bingo machines...

Alabama Lawmakers Consider Bingo Machine Legalization
Marcus Webb
Seeking to head off raids on bingo parlors and subsequent job losses, the Alabama House of Representatives is considering a bill that proposes to make electronic bingo games legal until next November. Supporters say during the Nov. 2 general election, citizens could also vote on the status of the controversial machines...

AMOA Mobilizes Coin-Op Cares For Haitian Recovery Effort
by Staff Reporter
The Coin-Op Cares Foundation is making a $5,000 donation to Haitian earthquake recovery programs run by Save the Children and Unicef, according to the Amusement and Music Operators Association, which administers the industry's educational and charitable foundation. Coin-Op Cares will also direct an industry fundraising effort before and during the upcoming Amusement Expo and match donations from industry sources up to $5,000...

Betson Realigns Illinois Office Under Kirby, Enters VGT Alliance With Funding Stop
Nick Montano
Rick Kirby, Betson, video gaming Former Betson Distributing president Rick Kirby has been appointed managing director of Betson Midwest, where he will oversee all vending and coin-op activities, including the division's representation of WMS Gaming in Illinois for video gaming terminals. In related news, Betson and The Funding Stop announced a financing alliance to support what could be a $1 billion recreational gaming market...

From L.A. To Madrid, Smoking Bans Tighten Grips; Finland To Outlaw Cigs Outright
by Staff Reporter
Smoking supporters who believed that indoor smoking bans in bars were the ultimate in tobacco prohibition have now learned better. Around the world, local and federal governments are adopting increasingly extreme antismoking measures. And the government of a Scandinavian nation is the first in the world to say it intends to phase out smoking completely...

Gathering Clouds Threaten Illinois' Planned VLT Industry
Marcus Webb
Indicators suggesting that Illinois' planned video gaming market could be in trouble continue to mount. As of mid-January some 63 cities, towns and counties had chosen not to participate in the program, and dozen more were considering opting out, according to numerous reports. The growing wave of opt-outs spells possible financial trouble for video lottery terminals...

IT's Silver Strike Bowling Goes Live Feb. 15
Nick Montano
Incredible Technologies, Silver Strike Bowling Incredible Technologies said its Silver Strike Live trackball videogame will ship to distributors and operators on Feb. 15. Like IT's Golden Tee Live video golf game, the latest version in the popular bowling series supports online national contests for cash prizes. Gameplay and feature enhancements include...

Official: Illinois Will Not Allow Gray-Area Operators To Participate In VLT Market
by Staff Reporter
The Illinois Gaming Board last week formally adopted rules to prevent former gray-area poker operators from participating in the state's planned legal video lottery market. IGB chairman Aaron Jaffe had previously signaled his strong intent to adopt such a policy in late December...

Sol Lipkin, Legendary Shuffleboard Promoter, Dies At 103
by Staff Reporter
An industry legend and table shuffleboard pioneer has died at the age of 103. Sol Lipkin, who entered the amusement trade in the mid-1930s when he joined the National Shuffleboard Co. as a salesman, died on Jan. 21 in Union, NJ. Before and after World War II, Lipkin was best known as a promoter of the sport...

U.S. Coin Shipments, Beer Sales Both Fell Sharply In 2009
Marcus Webb
The number of brand-new quarters supplied to American banks by the U.S. Mint fell 61.55% from 2008 levels, while new coins of all types shipped by the Mint dropped 48% last year. A separate statistical report also reflects the deep recession and its impact on the coin machine industry: Beer sales dropped 2.2%, the sharpest one-year drop since the 1950s...

Bulk Vending
A&A Describes Measures In Place To Assure Safety Of Vendible Toys
by Staff Reporter
A&A Global Industries noted that the Associated Press report of high concentrations of cadmium in toy fashion accessories all involved merchandise sold over the counter in retail stores, not through bulk vending machines. The supplier noted that it tests the products it sells to insure that they comply with federal regulations...

Bulk Suppliers, Like Allstar Vending, Are Well-Prepared When It Comes To Safety Standards
Hank Schlesinger
When news broke that some retailers were selling toy accessories containing high levels of cadmium, it was looking as if it might be a case of déjà vu all over again. An Associated Press investigative story prompted swift responses from the Consumer Products Safety Commission and Asian toy manufacturers. But this year's toxic toy scare never seemed to materialize into an industry crisis thanks to the vigilance of the bulk vending suppliers. Allstar Vending is one of them...

NBVA Firms Up Planning For Annual Show And Convention
Hank Schlesinger
National Bulk Vendors Association says planning for its 60th anniversary trade show and convention is well underway. This year's bulk vending extravaganza will head to Kissimmee, FL, where the industry's brightest operators and best products will converge on the Ramada Orlando Celebration Resort and Convention Center from April 8 to 10...

NBVA Seeks Permanent Exemption From CPSIA Section 103; Plans Capitol Meet
Hank Schlesinger
The National Bulk Vendors Association said it is organizing a second Capitol Connections Days here on March 17 and 18. The lobbying event is aimed at gaining a permanent exemption from the labeling requirements mandated under Section 103 of the Consumer Product Safety Improvement Act for bulk vending products...

Report Of Cadmium In Toy Jewelry Draws Regulatory, Legislative Wrath
by Staff Reporter
A report by the Associated Press on high levels of cadmium found in toy jewelry has triggered unusually swift responses by federal agencies, lawmakers and retailers that could have wide-ranging impact on the bulk vending industry. AP tested 103 pieces of low-cost children's jewelry imported from China and found that 12 of the items had cadmium levels of...

THE LOAN ARRANGER: Firestone Fills The Breach, Extending Credit To Bulk Operators
Hank Schlesinger
Where did all the money go? Over the past year, bulk vendors and other coin machine operators have seen their credit lines sharply reduced or canceled altogether. If that weren't bad enough, in many instances credit card limits have been significantly reduced, too, adding insult to economic injury. Reports from the field indicate that even operators with pristine credit ratings and profitable locations have not been immune to the credit crunch that has stalled plans for expansion and new equipment for the past year and a half. Enter Firestone Financial...

Editorial: Vending
The Elusive Butterfly Of Coolness
Tim Sanford
More than a decade ago, the phrase "perception is reality" entered the language and gained prominence in the industry discourse. Like all such generalizations, this one is valuable because it allows us to look at things from a different direction. A product or service that is unsatisfactory will not survive for very long, if any alternative is available, no matter how much positive "buzz" its conceptual elegance may elicit when it's introduced. We bring this up because it bears directly on the use of "social networking" as a marketing tool... by Tim Sanford

Editorial: Music and Games
Continuous Improvement
Marcus Webb
One of the most revealing questions you can ask any operator is,"What's the most important thing that you have done lately to improve your business?" Over the years, this question has yielded some fascinating answers. Here are just a few of the better ones we've heard... by Marcus Webb

When The Pressure Is On, Choking Is Not An Option
Hank Schlesinger
A writer of popular nonfiction books recently gave an interview in which he described the difference between "panic" and "choking." Panic, he explained, was the amateur's response to being in over his head without the proper tools or skill set. Conversely, choking is the professional's temporary inability to access his or her expertise. Presented with both panic and choking, I think that choking is a far more interesting phenomenon... by Hank Schlesinger

Apriva' s New Mobile Solution Turns Cellphones Into Credit Card Terminals
Emily Jed
Apriva is rolling out two wireless point-of-sale products for mobile merchants. AprivaPay is a browser-based application that allows businesses to directly process credit-card transactions through Web-enabled mobile phones. AprivaPay Professional, a second solution, turns compatible smartphones into credit-card terminals...

Coffee Service News
Compass Group Introduces 'Flexitarian' Meatless-Option Initiative
Emily Jed
Compass Group is hoping to set a new trend in foodservice with the launch of its “Be a Flexitarian” initiative. Developed in conjunction with the Humane Society of the United States, the new program will expand the variety of meat-free options in all 8,500 U.S. corporate and academic foodservice cafeterias served by the contract foodservice giant...

Keurig Introduces 2 Commercial Brewers With Touchscreen Interface
Tim Sanford
Keurig, vending Keurig is taking the wraps off two new commercial series brewers designed for use in small to midsize businesses. Both offer additional flexibility in customizing drink preparation through a versatile full-color touchscreen user interface (pictured here is the B150). Like all Keurig commercial series brewers, the new models can deliver a wide range of gourmet coffees and other beverages...

NCS&V Updates Pods For Newco Brewer
by staff Reporter
Newco, pod brewer National Coffee Service & Vending has adapted its Café Classics pods to work with the Newco Fresh Cup pod brewer and similar commercial machines. Increased pod weights improve extraction and new package labeling shows users how to make a better brew...

NYC Leads Nationwide Effort To Cut Salt In Restaurants And Packaged Foods
Emily Jed
A New York City-led partnership of cities, states and national health organizations has unveiled its proposed targets to guide a voluntary reduction of salt levels in packaged and restaurant foods. Through a year of technical consultation with food industry leaders, the National Salt Reduction Initiative has developed specific targets to help companies reduce the salt levels in 61 categories of packaged food and 25 classes of restaurant food...

Restaurant Industry Outlook Brightens In 2010
Emily Jed
The restaurant industry is expected to show gradual improvement in 2010, according to the National Restaurant Association's latest forecast on trends. NRA said industry sales are projected to reach $580 billion this year, a 2.5% increase over the 2009 total sales...

Guest Columns
Incentive Pay Might Gets Results,But Not Always The Ones You Want
by Allan Z. Gilbert
After almost two years of finger-pointing, it is clear that there is no one villain who can be blamed for the problems facing the economy. Everyone -- politicians, bankers, mortgage brokers, Wall Street, rating agencies, speculators and even ordinary citizens - must accept some level of responsibility for what we allowed to happen. If we hope to prevent it from happening again, we have to identify our mistakes and learn from them. One mistake is incentive pay -- and I promise the problem is relevant to vending and OCS... by Allan Z. Gilbert

Recondition And Prep Redemption Games To Boost The Bottom Line
by Frank Seninsky
One of the basic truths of operating games is that, for machines on location to earn their best, they must look and work their best. Unfortunately, too many games on location do not look -- or earn -- anywhere near their full revenue potentials. In fact, machines sometimes are not "right" when first installed, and the operator's technician never catch up. But the good news is... by Frank Seninsky

Venditalia Organizers Schedule 2010 Show For Milan, April 28-May 1
by Staff Reporter
Venditalia 2010, the Italian vending industry trade show, is set for the Fieramilanocity fairgrounds from April 28 through May 1. It is the seventh staging of the increasingly popular event, which has enjoyed steady growth as its international stature has grown...

Upfront with the Publisher
Thank You To The Greatest Generation
Alicia Lavay
When I learned that Ben Ginsberg was closing down his publication, Vending and OCS, I felt nostalgic because it symbolized the end of an era. A colleague once told me that lamenting the end of a Golden Age is a sign that one is on the way out. Point taken. But what about all the lessons we can learn from the past? by Alicia Lavay-Kertes

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