Features Include Online Customer Service, Self-Service Loan Applications, and Video
NEWTON, MA -- June 20, 2011 -- Firestone Financial Corp. a leading provider of equipment financing, announced today the redesign and launch of its website. "For over 45 years, Firestone Financial has been committed to building personal relationships and making it easy for our customers to do business with us," says company President and CEO David Cohen. "Now, our new website helps us do that 24/7."
Cohen pointed to several features of Firestone's new website:
• Easy loan applications - Current customers can apply online. New applicants can begin the process with a simple online application.
• Latest promotions - Improved faster access to low interest loans
• Online customer service - Answers to questions and the ability to submit requests online
• Video Library - Industry veterans talk about Firestone Financial
"One of the driving forces for this initiative was to give our distributor, manufacturer and borrowers an improved customer experience, making it easier and faster to get the answers they need," added Cohen.
In addition to revamping firestonefinancial.com, Firestone has reenergized its social media as well with a new Facebook page -- Facebook.com/firestonefinancial -- and Twitter presence - twitter.com/Firestone_Corp.
"We see Facebook and Twitter as a great way to connect with our customers. This summer we have some fun contests planned that our followers will enjoy," said Director of Marketing Carol Francis.
About Firestone Financial
Since 1965, Firestone Financial has provided equipment financing nationwide. As a direct lender, we have helped our customers acquire billions of dollars worth of assets. Our focus is on cultivating long term relationships in the industries that we serve. Today we provide competitive financing solutions for the carnival, vending, fitness, coin-op, and amusement industries. To learn more, call 1.800.851.1001 or visit www.firestonefinancial.com