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Debunking 'The New Normal'
Issue: Vol. 53, No. 1, January 2013
A new year prompts an obligatory look back, and for many this won't be a particularly pleasant exercise this time around... by Hank Schlesinger
Author: Hank Schlesinger

When You're On Your Own
Issue: Vol. 53, No. 1, January 2013
Let's face it: 2012 was a challenging year for much of the amusement industry. Between Hurricane Sandy and the N.C. Supreme Court's thumbs-down on sweepstakes videogames, trade members encountered some very tough weather. The year's best news? by Marcus Webb
Author: Marcus Webb

IAAPA Show Offers Range Of Opinions On State Of Industry
Issue: Vol. 52, No. 12, December 2012
One exhibitor's "waste of time and money" is another's record-breaking year. The same could be said for operator participants who judge shows by the quality and price of equipment and merchandise... by Hank Schlesinger
Author: Hank Schlesinger

Renewal
Issue: Vol. 52, No. 12, December 2012
Optimism may be out of style, and many industry members may be out of practice feeling it, but we believe that upbeat observations of AMOA's Andy Shaffer deserve respectful attention and careful thought... by Marcus Webb
Author: Marcus Webb

From L.A. To Orlando
Issue: Vol. 52, No. 11, November 2012
Let me tell you a true story about the birth of a successful new product in another industry. This story has lessons for every thoughtful businessperson -- not about how to create new products, but about how to see things in a different light... by Marcus Webb
Author: Marcus Webb

New Retail Models Could Hold Hidden Profit For Operators
Issue: Vol. 52, No. 11, November 2012
Putting aside all of the bad news we've endured over the past three or four years about failings of long-established store chains, it's not difficult to find so-called "trend" stories that feature retailing innovations. Competition is tough, and small locations are looking for an edge... by Hank Schlesinger
Author: Hank Schlesinger

Is It Time To Join The Social Media Party?
Issue: Vol. 52, No. 10, October 2012
What form social media will take in coin-op is anybody's guess. Social media platforms themselves are still in a state of rapid evolution... by Hank Schlesinger
Author: Hank Schlesinger

Where Are We Going?
Issue: Vol. 52, No. 10, October 2012
The videogame industry is on the verge of an historic shift that may inspire a renaissance for amusement operators, much as the digital jukebox did for music. Three megatrends will drive this historic shift... by Marcus Webb
Author: Marcus Webb

Gumball Bandits Are No Laughing Matter In High-Risk Sites
Issue: Vol. 52, No. 9, September 2012
Newspapers have increasingly reported thefts of bulk venders. Almost invariably, the thieves are described as "gumball bandits." Of course, it is not the gumballs they're after, but what's in the cashbox. Let's revisit some tips on how to protect your bulk vending assets... by Hank Schlesinger
Author: Hank Schlesinger

The Long And Winding Road
Issue: Vol. 52, No. 9, September 2012
The Illinois video lottery market is expected, at long last, to "go live" around the end of September or early in October. This expectation is based on the twin assumptions that a planned two-week test of VLTs in five locations around the state will go well, and that no major glitches will be discovered with the lottery terminals themselves or with the central computer system... by Marcus Webb
Author: Marcus Webb

Safeguarding Your Company's Online Profile And Reputation
Issue: Vol. 52, No. 8, August 2012
Today, everyone has an online presence. Like it or not, the chances are that there's enough data about you floating around the Internet to fill a book. Of course, this is old news. The newer news is that information is now available online about even the smallest businesses, too... by Hank Schlesinger
Author: Hank Schlesinger

Who Wants $1 Coins?
Issue: Vol. 52, No. 8, August 2012
Okay, here's a quick test. Did you interpret this headline to mean, "Nobody wants dollar coins?" If so, please go back and read it again -- and stop trying so hard to read a political spin into plain English. The headline is an honest question. But its seeming ambiguity reflects the confusion that surrounds this complex issue... by Marcus Webb
Author: Marcus Webb

Tempting Consumers By Keeping Up Appearances
Issue: Vol. 52, No. 6, June 2012
Small luxuries become even more important once larger ones move out of economic reach. The trick for the bulk vending industry is to find a product that strikes a chord with its customer base... by Hank Schlesinger
Author: Hank Schlesinger

What’s New?
Issue: Vol. 52, No. 7, July 2012
The amusement industry has a complicated and paradoxical relationship with the concept of newness. Some operators believe staple equipment requires only periodic updating to remain competitive. Others believe industry growth demands offering experiences that consumers cannot get at home. Which side of this debate is right? by Marcus Webb
Author: Marcus Webb

The Big Five-O – Or, Life Begins At Fifty
Issue: Vol. 52, No. 5, May 2012
Don't look now, but somebody is having a silver anniversary. Vending Times printed its first edition in 1962 (after incorporating in 1961), and is 50 years old this year... by Marcus Webb
Author: Marcus Webb

What Do We Talk About When We Talk About Money?
Issue: Vol. 52, No. 5, May 2012
Future trends are difficult to predict. They can be debated endlessly, though it may be helpful to consider that payments for purchases have all been trending toward ever-greater convenience for centuries... by Hank Schlesinger
Author: Hank Schlesinger

A New Generation Of Professionals Enters Vending
Issue: Vol. 52, No. 4, April 2012
In speaking with NBVA convention-goers last month, I got a sense there's renewed optimism in the air. This shouldn't be surprising -- entrepreneurs are naturally optimistic... by Hank Schlesinger
Author: Hank Schlesinger

After Ecast, What?
Issue: Vol. 52, No. 4, April 2012
Ecast's abrupt departure created something of a shock for many industry members. Why? Exploring the reasons behind the industry's surprised reaction to the "not-so-surprising" news may reveal some interesting things... by Marcus Webb
Author: Marcus Webb

Fun, Funner, Funnest
Issue: Vol. 52, No. 3, March 2012
As Vending Times' humble music and games editor, my mind keeps returning to the subject of fun. Specifically, the importance of fun; the value of fun... by Marcus Webb
Author: Marcus Webb

Talking Tough To China? It's No Time For Cowboy Diplomacy
Issue: Vol. 52, No. 3, March 2012
Politicians can always find common ground as long as they can identify a common threat. Right now, for instance, Republicans and Democrats are uniting for some China bashing... by Hank Schlesinger
Author: Hank Schlesinger

Going Social
Issue: Vol. 52, No. 2, February 2012
There's a fast and simple way for operators to appear more relevant and likable in their communities. It's called "going social" -- but it's not about Facebook. We're talking about community activism and image... by Marcus Webb
Author: Marcus Webb

Publications Outline Current Transformation Of Business Practices
Issue: Vol. 52, No. 2, February 2012
In the bulk vending and coin-op businesses, there are important lessons to be learned from some odd goings on in contemporary business literature... by Hank Schlesinger
Author: Hank Schlesinger

Jumping Off A Cliff
Issue: Vol. 52, No. 1, January 2012
There comes a time in the life of every person, and every business, when the safest thing to do is take what appears to be an enormous risk -- and when the most "reasonable" thing to do is jump off a cliff... by Marcus Webb
Author: Marcus Webb

The Sturdy And Enduring Optimism Of The Small Businessperson
Issue: Vol. 52, No. 1, January 2012
Small businesspeople can be much more optimistic than their corporate counterparts. And being on the frontline in bulk vending means coins-in-the-cashbox capitalism... by Hank Schlesinger
Author: Hank Schlesinger

Why Not Make Business Resolutions?
Issue: Vol. 51, No. 12, December 2011
There's something hopeful to be said for the traditional list whose sole purpose is self-improvement. It is one of the rare traditions that implore us to take stock of ourselves... by Hank Schlesinger
Author: Hank Schlesinger

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