CHICAGO -- USA Technologies Inc. reported that the ePort Edge cashless payment terminal, a winner of the National Automatic Merchandising Association's 2010 Innovation Award for vending technology, took center stage at its exhibit of hardware and support services at NAMA's new OneShow here last month.
USAT showcased its turnkey payment processing capabilities, including its cashless hardware and the ePort Connect comprehensive backend services program. EPort Connect includes merchant account setup and management, wireless connectivity, online sales reports, consumer support, over-the-air (OTA) updates, DEX data transfer and machine health alerts. USAT's hardware and services are certified as compliant with Payment Card Industry (PCI) security standards.
"We believe that one of USAT's strengths is that we are a one-source supplier for all of the ongoing services required to make cashless happen in a self-service market like vending," said USAT president Stephen P. Herbert. "And we pride ourselves in our ability to design solutions that we believe make it easy for operators to implement cashless technology in their business. The Edge is an example of that -- its one-piece design enables easier installation, and it comes activated and ready to accept credit cards."
NAMA introduced the Innovation Award program this year as "recognition of the people and ideas that are moving the industry forward." Edge received an award for innovative features like its one-piece design, faster transaction processing and ability to perform various tasks simultaneously to for maximum uptime. The technology is able to receive over-the-air updates, which eliminate the need for technicians to visit machines when updates are required.
Edge is supported by USAT's ePort Connect, a service designed to make cashless implementation quick and easy.
"Depending on the service provider you choose, a cashless installation can have a lot of moving parts," Herbert explained. "With other solutions on the market, one typically has to deal with multiple service providers. If you have an issue, which do you call? With USA Technologies there is one service provider, one phone number.
"When we entered this market over 10 years ago, we knew we had to develop a turnkey program that gives an operator all the tools they would need to go cashless, including deployment planning guidance," he continued. "One agreement to sign to get a customer started, one call to make if there is an issue, and our deployment planning personnel are there to help operators make installation decisions based on our information database. Our customers can focus on their vending business while utilizing our cashless payment system."
USA Technologies announced that it had more than 73,000 devices connected to its network and approximately 900 customers as of March 31.
The Malvern, PA-based company is a leading supplier of networked devices and wireless noncash transactions associated financial and network services, and energy management technology for vending and other commercial equipment.